Stephanie Rudolph
RV Resort Manager
Moab,UT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
RV Resort Manager
Sun Communities & Sun Outdoors
Moab, UT
03.2021 - Current
- Participated in financial activities such as setting room rates, managing budgets and allocating funds to departments.
- Established and upheld high standards, promoting great customer service and assistance to guests.
- Developed and implemented promotional strategies to increase occupancy.
- Implemented successful strategies to increase customer satisfaction.
- Developed and initiated projects, managed costs, and monitored completion.
Assistant Manager
Sun Communities & Sun Outdoors
Moab, UT
01.2021 - 03.2021
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
Lead Front Desk Sales Associate
Waxxpot
Denver, CO
07.2020 - 12.2020
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Collected payments, processed transactions and updated relevant records.
- Scheduled client appointments for staff teams.
- Confirmed appointments, communicated with clients, and updated client records.
- Completed physical inventory counts each month.
Assistant Venue Coordinator
Blackstone Rivers Ranch
Idaho Springs, CO
08.2019 - 06.2020
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Supervised events from start to finish using effective crowd control methods.
- Assisted with public relations by participating in community events, which helped to draw in new business and patrons.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Wrote social media content to increase engagement with customers.
Resort Manager
Water & Stone Retreat
Idaho Springs, CO
08.2019 - 06.2020
- Evaluated and promptly resolved lodging facility operational issues.
- Fostered safe lodging environment with reliable and effective security services.
- Assisted with development of marketing materials for facility.
- Managed project timelines and resources to complete projects on schedule and budget.
- Inspected job site throughout renovation process to verify quality standards.
Education
Bachelor of Arts - Public Relations
Carthage College
Kenosha, WI 09.2015 - 12.2018
Skills
Microsoft Wordundefined
Additional Information
- INTERESTS SOCIAL MEDIA , Worldwide Women’s Association Dean’s List Director’s Grant Trustee Grant Carthage Grant Nelnet Scholarship StephLRudolph
Affiliations
Worldwide Women's Association
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I dwell in possibility.
Emily Dickinson
Timeline
RV Resort Manager
Sun Communities & Sun Outdoors
03.2021 - Current
Assistant Manager
Sun Communities & Sun Outdoors
01.2021 - 03.2021
Lead Front Desk Sales Associate
Waxxpot
07.2020 - 12.2020
Assistant Venue Coordinator
Blackstone Rivers Ranch
08.2019 - 06.2020
Resort Manager
Water & Stone Retreat
08.2019 - 06.2020
Bachelor of Arts - Public Relations
Carthage College
09.2015 - 12.2018
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