Stephanie Ruiz
Florida City,FL
Summary
Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to achieve team goals and drive success. Excited about growing knowledge and contributing to the success of any work environment.
Overview
10
10
years of professional experience
Work History
Billing/Data Entry Manager
My Life My Power
07.2024 - Current
- Reviewed billing problems, researched issues, and resolved concerns.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
- Enhanced data accuracy by implementing robust data validation and quality control processes.
- Supported company growth by creating scalable master data structures that accommodated evolving business needs.
Sales Account Manager
Electronic Sign Supply
05.2023 - 04.2024
- Develop positive relationships with clients
- Act as the point of contact and handle customers' individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g
- Quarterly sales results and annual forecasts) using quickbooks
- Suggest actions to improve sales performance and identify opportunities for growth
Human Resource Generalist
Larkin Hospital Home Health
10.2020 - 05.2023
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database
- Facilitated criminal background check process for new hires
- Enabled transition of over a hundred employees from paper time sheets to electronic, eliminating manual time entry
- Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes
- Monitored and documented safety standards to verify compliance
Laboratory Clerk
Larkin Community Hospital
04.2020 - 10.2020
- Recorded and analyzed data to produce reports of results
- Analyzed results using analytical software and created reports
- Donned and removed personal protective equipment (PPE) per company protocols
Sales Representative
Island Queen Cruises
01.2019 - 03.2020
- Oversaw in-person and curbside patient registration and processing
- Documented all COVID-19 screenings, results and follow-up action on database to enable tracking history and maintain accurate records
- Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy
- Balanced Point of Sale (POS) system daily and reported discrepancies to management for resolution
- Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use
- Negotiated prices, terms of sales and service agreements
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
Education
B.A. - Computer Science in Cybersecurity
University of the People
10.2024
Associates in Arts -
Miami Dade College
Miami, FL11.2021
Highschool Diploma -
Miami Killian Senior High
Miami, FL05.2017
Skills
- Training
- Report Generation
- Office Administration
- Customer Service
- Filing Management
- Invoicing
- Quickbooks
- Microsoft/ Google Office Efficient
- Accuracy and Speed
- System Maintenance
- Data Entry Software
- Data conversion
Accomplishments
- Achieved a more efficient database by introducing Google sheets for better data acquirement and information storing.
- Achieved implementing new code/data formatting to database for data gathering by completing code with Google sheets with accuracy and efficiency.
- Used Microsoft Excel/Google sheets to develop student/client tracking spreadsheets.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionHealthcare benefitsPaid time offSoftware
Google Workspace
Microsoft Workspace
Quickbooks
Axxess CRM
Timeline
Billing/Data Entry Manager
My Life My Power
07.2024 - Current
Sales Account Manager
Electronic Sign Supply
05.2023 - 04.2024
Human Resource Generalist
Larkin Hospital Home Health
10.2020 - 05.2023
Laboratory Clerk
Larkin Community Hospital
04.2020 - 10.2020
Sales Representative
Island Queen Cruises
01.2019 - 03.2020
Associates in Arts -
Miami Dade College
Highschool Diploma -
Miami Killian Senior High
B.A. - Computer Science in Cybersecurity
University of the People
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