Healthcare professional with a comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Work History
Certified Nursing Assistant
20 Years
Froedtert Hospital | 08.2006 - Current
Care for 9-14 patients
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Enhanced patient satisfaction scores through consistent delivery of exceptional care and proactive resolution of concerns.
Assisted patients with daily living activities, ensuring
Ensured patient comfort and dignity while assisting with daily tasks..
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient care areas as well as communal staff areas.
Collaborated with multidisciplinary teams to develop and implement patient care plans.
Guided junior staff in best practices for patient care and safety protocols, including precepting new hires.
Cared for Transplant patients, both pre and post transplant.
Streamlined documentation processes within healthcare systems, improving workflow efficiency for patient care.
Certified Nursing Assistant
2 Years 1 Month
Linden Grove New Berlin | 06.2004 - 07.2006
Provided specialized, person-centered care for patients in a secured memory care unit
Cared for 8 residents
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for 8 resident's
Customer Service Cashier
2 Years 5 Months
Speedway Gas Station | 01.2002 - 06.2004
Processed customer transactions accurately and efficiently at point of sale.
Was a shift lead
Operated cash register and managed cash drawer with precision during shifts.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of work area to enhance customer experience.
Monitored inventory levels, restocking items to ensure product availability for customers.
Customer Service Assistant to Dog Groomer
3 Years 9 Months
Cappoochino's Dog Grooming | 01.2000 - 10.2003
Independently manage shop
Assisted customers with grooming service inquiries and appointment scheduling.
Maintained cleanliness and organization of grooming station and
Developed strong relationships with clients and their dogs, fostering loyalty and repeat business.