Stephanie Saeger
Metamora
Summary
Dedicated Medical Assistant with experience at ProMedica, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient trust through effective communication and meticulous documentation. Committed to maintaining a safe clinical environment while delivering compassionate care. Recognized for fostering strong relationships and ensuring seamless patient experiences.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Medical Assistant
ProMedica
02.2018 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
STNA
Otterbein Senior Living
12.2015 - 02.2018
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained accurate documentation of patient care, facilitating effective communication among healthcare team members.
- Demonstrated adaptability by caring for a diverse range of patients with varying needs.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Hair Salon Manager
Regis Corporation
01.2002 - 12.2016
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
- Recruited and hired top talent to maintain a skilled and diverse team of stylists.
- Developed loyalty programs that encouraged repeat business from satisfied clients.
- Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
Education
Cosmetology
Toledo Academy Orf Beauty
Toledo, OH01-2003
High School Diploma -
Evergreen High School
Metamora, OH05-2001
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Medical Assistant
ProMedica
02.2018 - Current
STNA
Otterbein Senior Living
12.2015 - 02.2018
Hair Salon Manager
Regis Corporation
01.2002 - 12.2016
Cosmetology
Toledo Academy Orf Beauty
High School Diploma -
Evergreen High School
Similar Profiles
Cindy RunionCindy Runion
Registered Nurse, Medical-Surgical Unit at PromedicaRegistered Nurse, Medical-Surgical Unit at Promedica
Laci EllisLaci Ellis
Patient Care Technician at PromedicaPatient Care Technician at Promedica
MOHAND CHALALMOHAND CHALAL
Technicien de maintenance at PROMEDICATechnicien de maintenance at PROMEDICA