Stephanie Sagal
Orlando,FL
Summary
Dedicated Healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Credentialing Manager
Ghost RX
06.2022 - Current
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
Front Desk Supervisor
Advent Health
01.2021 - 06.2022
- Proficient with Athena and Phreesia and IRecall system for PACS
- Responsible for the collection and processing of the patient paper medical record concurrently and converting it into the EMR in a timely manner
- Knowledge of insurance carriers for obtaining authorization if needed prior to appointment
- Ensures all financial assessments, eligibility, and benefits are updated
- Uses utmost caution that obtained benefits, authorizations, and pre-certifications are correct and as accurate as possible to avoid rejections and/or denials
- Processes payments for co-pays/deductibles/co-insurance
- Schedules patient exams over the phone and for 'walk-in' patients
- Handles requests for patients, referring offices, other medical facilities, attorneys & insurance companies.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Health Unit Coordinator for Cardiovascular Procedural and Observation Unit
Advent Health
01.2017 - 01.2021
- Comprehensive knowledge of Controlled documents and SOP's via Sharepoint and Care management for accurate consents within patients EMR
- Ability to work independently and maintain a successful workflow, while facilitating cross training to multiple team members on proper policies and unique unit needs.
Clinic Office Manager
All Women's Health Center of Orlando, Inc.
01.2015 - 01.2016
- Instrumental in defining the supervisory policies, and performance standards for the clinic
- Maintaining HR records with valid licensures and annual competencies to ensure state compliance
- Utilized knowledge of bookkeeping such as deposits, day sheets, and Accounts payable and Receivable in QuickBooks as well as multiple banks and post offices
- Skilled in planning, organizing, delegating, and supervising for Quality Control measures, Employee Orientation, A.H.C.A Reporting, and training in Risk Management.
Intensive Care Unit Patient Care Technician
St. Anthony's Hospital
01.2012 - 01.2015
- Developed skills in maintaining a safe environment for patients and staff
- Placed calls to Physicians for Verbal Orders, Registered incoming patients and documented medications, belongings, and Emergency contact information
- Gained comprehensive knowledge of developing a patient care plan and assisting in activities of daily living for patients while maintaining concise care demonstrated through work in different healthcare facilities.
Education
Nursing Assistant Certification
Certified Public Notary
11.2019
Skills
- Employee Development
- Schedule Management
- Process Improvement
- Project Planning
- Business Administration
- Scheduling and Coordinating
- Business Analysis and Reporting
- Task Delegation
Timeline
Credentialing Manager
Ghost RX
06.2022 - Current
Front Desk Supervisor
Advent Health
01.2021 - 06.2022
Health Unit Coordinator for Cardiovascular Procedural and Observation Unit
Advent Health
01.2017 - 01.2021
Clinic Office Manager
All Women's Health Center of Orlando, Inc.
01.2015 - 01.2016
Intensive Care Unit Patient Care Technician
St. Anthony's Hospital
01.2012 - 01.2015
Nursing Assistant Certification
Certified Public Notary
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