Stephanie Salas

Lead generation and nurturing for a range of Fortune 500 companies that have chosen OTP to enhance their in-house sales teams. I was responsible for making over 1,000 cold calls each week and securing a minimum of five appointments, with a clear objective of generating over $15,000 in monthly revenue. This role significantly sharpened my cold-calling abilities and enabled me to leverage my extensive sales expertise to benefit our clients. Due to the accelerated growth of their sales pipelines, all either renewed or expanded their contracts resulting in an additional $45,000 in monthly revenue for OTP. Furthermore, this position allowed me to gain valuable insights into new industries, including higher education, consumer packaged goods, and the software sector.

Located in Germany, this role focused on supporting the launch of the company's inaugural clinical laboratory in the United States. My key responsibilities involved developing outreach strategies to connect with approximately 30 targeted prospects across North America each month. Additionally, I was tasked with designing and producing comprehensive national marketing materials to effectively promote services and establish a strong presence in the market.

In this position, I took charge of lead generation for ACM Global Laboratories' Clinical Trials division, specifically targeting the biotech, pharmaceutical, and clinical research sectors. My role involved designing and implementing strategic sales campaigns that engaged potential clients. I thoroughly vetted leads to ensure quality and relevance, collaborating closely with Business Development Directors and the Proposals team to align our strategies and maximize opportunities.

Additionally, I played a crucial role in enhancing our marketing initiatives, ensuring our efforts were synchronized for optimal impact, particularly during trade shows. I focused on refining our approach to these engagements, seeking to increase our return on investment. My expertise in Salesforce, along with various industry-specific tools, was vital for managing data effectively, analyzing sales trends, and developing accurate forecasting models to inform our business strategies. During my tenure, I propelled the West Coast territory's revenue from less than 3 million annually to over 12 million, demonstrating significant growth and impact while also covering the rest of the Nation due to employee turnover.

I was commissioned to develop an Inside Sales Team, directly reporting to the Vice President and CEO. I employed a diverse range of sales techniques, such as cold calling and organizing speaker programs, to effectively secure new business. I focused on developing innovative strategies tailored to meet the specific needs of each Rheumatologist I reached out to, ensuring that our offerings resonated with them. Reaching quarterly sales targets was a crucial aspect of my responsibilities, as was actively participating in industry events to stay updated on trends and networking opportunities. Key duties also included providing constructive feedback to management to enhance our sales processes and diligently expanding our client database throughout the East Coast white space, and entrance into the underserved market of Puerto Rico.

I achieved remarkable success, surpassing my annual sales goal by an astonishing 1,000% by the end of the third quarter. This accomplishment underscored my commitment to excellence and my ability to drive substantial growth.

In this role, I focused on acquiring new business and forming partnerships through social media and seminars. My responsibilities included managing the entire sales process, from lead generation to deal closure, collaborating with a team of doctors and licensed professionals on patient treatment plans, and overseeing financial contracts to exceed sales quotas.

Additionally, I maintained the CRM system and ensured HIPAA compliance during B2B interactions, which were critical aspects of my position. At LBH, my goal was to enhance the company's profitability by expanding into all potential markets, with a monthly revenue target of $10,000 to $15,000.

I effectively oversaw communication between underwriters, borrowers, and executives to ensure a seamless sales process. My responsibilities included managing loan pipelines to achieve high conversion rates, expertly guiding loans through underwriting to closing, and promptly addressing client concerns. I reviewed all approvals, finalized loan conditions, collected closing costs, and provided exceptional service to all, including our Spanish-speaking clients.

This position required meticulous attention to detail in maintaining a swift 24- to 48-hour turnaround time, all while effectively managing a dynamic pipeline of 250 to 500 revolving patients. Proactively generating recurring business was a vital aspect of my role. My responsibilities extended to training new sales staff, ensuring they were equipped with the skills necessary to thrive in a competitive environment, and consistently exceeding a daily target of 100 outbound calls. Staying well-informed about medical groups, diverse insurance options, and available financial assistance programs is essential to addressing patient needs and facilitating seamless service. Furthermore, close collaboration with field representatives was critical for developing and nurturing the assigned territory, enabling us to better serve our clients.

During my impactful tenure at Dexcom, I had the privilege of playing a key role in establishing the Inside Sales Team. This initiative flourished, expanding into various divisions that catered to both new patients and reorder patients. Notably, I was the sole trusted Sales Representative tasked with managing all international business operations, which presented unique challenges and opportunities. A memorable highlight of my career at Dexcom was receiving the prestigious Circle of Excellence award, which recognized my achievement as the #1 Sales Representative. This accomplishment translated into generating several million dollars in monthly revenue for the organization, underscoring my commitment to excellence and results-driven performance.

In my role, I effectively maintained open communication channels between over 2,000 insurance brokers and all departments within the organization. I provided exceptional technical support and troubleshooting for our systems, ensuring seamless integration with those of our brokers. I skillfully managed the entire broker contract process, overseeing everything from hiring to termination, and facilitated buy/sell transactions between brokerages and other modifications. Additionally, I developed and sustained comprehensive reports in Excel and Access. My proactive management of broker records ensured full compliance with the Department of Insurance for audit purposes. I consistently surpassed my daily quota for outbound sales calls, demonstrating my commitment to achieving results.

I took on the crucial role of being the 'eyes' for a totally blind Senior Vocational Rehabilitation Counselor. During the first 10 months, I effectively managed the demands of assisting two SVRCs, mastering two distinct caseloads with ease. Additionally, I provided valuable support to a graduate student with her caseload.

My core responsibilities included reading and interpreting important medical reports, ensuring forms were accessible, and meticulously preparing case folders for processing. This position involved weekly teleworking, daily travel to engage with our business partners in the field, and monthly trips to our state capital. There, I successfully led the training of over 100 individuals, many of whom were totally blind, on a groundbreaking software program that is now implemented in every Department of Rehabilitation office across the state.

I provided exceptional customer service to over 900 insured households. I was often the first and last point of contact for our clients, whether they were calling or visiting the office. I was responsible for making daily bank deposits, which frequently exceeded $2,000 in cash. Additionally, I managed the payment of all tow bills using corporate checks.

As a specialist, I learned how to prioritize tasks and enhanced my organizational skills. Most importantly, I mastered the art of defusing difficult situations, a common challenge in customer service. I also had daily sales metrics to meet, which included selling various lines of insurance and bank products. I was state licensed to do this by the age of 18. My bilingual abilities proved to be a significant asset to my employer, helping to nearly double her clientele during my time there.

I served as the primary point of contact for customers as they entered the sales center. I confidently greeted each visitor and efficiently coordinated their registration process. I expertly managed the distribution of appointments and walk-ins among the five Sales Executives. When the executives were unavailable, I took charge of giving tours of our impressive 36-story luxury high-rise. In addition to this, I handled various paperwork tasks, including contract signings, preparing brochure information, and inputting data into our company network system. I effectively oversaw the office operations, skillfully managing a steady flow of over 30 visitors daily. This role also involved making outbound sales calls and expertly managing inbound inquiries.