Stephanie Saldana
Rio Grande City
Summary
Experienced with patient care in emergency settings, ensuring quick and effective response to medical situations. Utilizes strong critical thinking and problem-solving skills to assess and address patient needs. Knowledge of medical protocols and procedures enhances ability to deliver high-quality care. Professional in emergency medical services, equipped with hands-on experience and readiness for critical scenarios. Strong focus on team collaboration and adaptability, ensuring consistent and reliable performance. Competent in patient care, medical protocols, and emergency response, with proven ability to manage high-pressure situations effectively.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician Basic
West Valley EMS LLC
Rio Grande City, TX
12.2025 - Current
- Administered basic life support to patients in emergency situations.
- Assisted in maintaining cleanliness and readiness of emergency vehicles.
- Developed strong problem-solving skills in high-pressure environments.
- Communicated effectively with dispatchers, relaying vital information about patient conditions and incident locations for timely responses.
- Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Monitored vital signs continuously throughout transports, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
- Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
- Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
- Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
- Prepared patients for transport by securing them appropriately using stretchers or other immobilization devices when necessary.
- Provided emotional support to distressed patients during high-stress situations, fostering trust between the EMT team and those receiving care.
- Operated medical equipment, ensuring readiness for patient care.
- Collaborated with team members to assess and stabilize patients quickly.
- Documented patient information accurately during transport and treatment.
- Communicated effectively with healthcare professionals and first responders.
Dispatch Supervisor
La Grulla Police Department
La Grulla, Tx
01.2024 - 12.2025
- Supervised dispatch operations to ensure timely response and resource allocation.
- Coordinated communication between units to enhance operational efficiency and situational awareness.
- Implemented training programs for new dispatch staff, improving service delivery consistency.
- Developed protocols for emergency response procedures, enhancing team preparedness and effectiveness.
- Analyzed call data to identify trends, informing staffing and resource management decisions.
- Enhanced workflow processes through the introduction of new technology solutions, boosting overall productivity.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Ensured compliance with local, state, and federal regulations governing emergency response dispatch activities.
Education
Associate of Science - Emergency Medical Technician
South Texas College
McAllen, TX12.2025
Certificate - Phlebotomy
Phlebotomy Harlingen
04.2024
Certificate - Substitute
University of Rio Grande Valley
05.2023
High School Diploma -
Rio Grande City High School
Rio Grande City, TX05.2021
Skills
- Basic life support
- IV setup
- Scene safety assessment
- Patient stabilization
- Patient management
- Documentation and reporting
- Pre-hospital care
- Time management
- Safe driving
- Medical terminology
- Vital signs monitoring
- Direct patient care
- Vital sign assessment
- Emergency vehicle operation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Certification
- EMT - Certified Emergency Medical Technician
- Certified Phlebotomist
- Certified Substitute
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Emergency Medical Technician Basic
West Valley EMS LLC
12.2025 - Current
Dispatch Supervisor
La Grulla Police Department
01.2024 - 12.2025
Associate of Science - Emergency Medical Technician
South Texas College
Certificate - Phlebotomy
Phlebotomy Harlingen
Certificate - Substitute
University of Rio Grande Valley
High School Diploma -
Rio Grande City High School