Stephanie Sammet
Athens,Alabama
Summary
Highly motivated and hardworking, with a desire to take on new challenges. Strong work ethic, exceptional customer service and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new abilities. Devoted to giving every customer a positive and memorable experience.
Overview
21
21
years of professional experience
Work History
Salon Owner/Operator
Self-employeed
07.2021 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Master Cosmetologist
Cost Cutters
10.2003 - 07.2021
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
- Promoted excellent communication among team members, facilitating seamless cooperation on complex projects requiring multiple areas of expertise.
- Oversaw staff recruitment, training, and performance evaluations to maintain a high-performing team of skilled cosmetologists.
- Provided exceptional customer service by addressing and resolving client concerns promptly, maintaining a reputation for professionalism and reliability.
- Conducted regular quality assessments of services provided, implementing changes as needed to ensure consistently superior results.
- Boosted retail sales by effectively recommending products tailored to clients'' specific needs and preferences.
- Organized special events at the salon to attract new clients and showcase the talents of our cosmetology team members.
- Managed inventory levels efficiently, ensuring adequate stock of essential supplies while minimizing excess costs.
- Implemented safety protocols to protect both clients and employees from potential hazards associated with various treatments or procedures.
- Regularly reviewed financial statements for accurate budget management and identification of areas for cost reduction or revenue growth opportunities.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained posting of MSDS sheets in workplace.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
Psychology
Athens State University
Athens, AL08.2008
Sociology
Calhoun Community College
Tanner, AL12.2006
Business Administration And Management
University of North Alabama
Florence, AL08.2005
Skills
- Employee Training
- Customer Service
- Appointment Scheduling
- Business Management
- Inventory Tracking and Management
- Purchasing and planning
- Records Organization and Management
- Staff Management
Timeline
Salon Owner/Operator
Self-employeed
07.2021 - Current
Master Cosmetologist
Cost Cutters
10.2003 - 07.2021
Psychology
Athens State University
Sociology
Calhoun Community College
Business Administration And Management
University of North Alabama
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