Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Sanarov

Woodburn,OR

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

26
26
years of professional experience

Work History

PPO Operations Manager

Providence Health & Services
Beaverton , OR
05.1997 - 06.2023
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Built strong operational teams to meet process and production demands.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.

Education

Certificate in: Medical Claims Analyst

Chemeketa Community College
Salem, OR
06.1996

Skills

  • Productivity Improvement Specialist
  • Team Building/Leadership
  • High-Pressure Environments
  • Employee Motivation
  • Operations Monitoring
  • Team Leadership
  • Customer Relationship Management (CRM)
  • Staff Training and Development
  • Workflow Optimization

Timeline

PPO Operations Manager

Providence Health & Services
05.1997 - 06.2023

Certificate in: Medical Claims Analyst

Chemeketa Community College

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Stephanie Sanarov