Dynamic professional with a proven behavioral support and customer service track record, notably at clinic center and school based facilities. Excelled in creating positive change and fostering client rapport, leveraging skills in conflict resolution and learning disabilities support. Achieved significant client satisfaction and safety, underscoring a commitment to excellence and teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
House Cleaner
Independent Employer
02.2024 - Current
Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Adhered to professional house cleaning checklist.
Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Registered Behavior Technician
Kadiant
10.2022 - 12.2023
Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Managed crises with professionalism, ensuring safety of all individuals involved while adhering to established protocols.
Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client's needs and goals.
Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Enhanced client's communication skills through the use of visual aids, social stories, and roleplaying activities.
Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
Instructional Assistant II
Pajaro Valley Unified School District
08.2016 - 02.2021
Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Provided support during classes, group lessons, and classroom activities.
Provided one-on-one support to students with special needs, enabling them to succeed academically.
Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
Prepared instructional materials such as worksheets, visual aids, or manipulatives according to teacher directives for effective lesson execution.
Implemented behavior management techniques to maintain positive and focused learning environment.
Participated in professional development opportunities, staying current on best practices in education and instructional support.
Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
Coordinated with other instructional assistants to ensure consistent implementation of classroom procedures and expectations across all subjects.