Stephanie Sanchez
Tucson,AZ
Summary
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PSR
Tenet Physician Group
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Admitting clerk
Northern Cochise Community Hospital Inc.
10.2016 - 02.2019
- Verified schedules and arrival times.
- Completed registrations for laboratory work, surgical procedures and radiology emergency room inpatient outpatient acute patients as well hospice care.
- Determined charges and collected co-pays.
- Hospital setting obtains personal data for the patient collect insurance information or self pay able to discuss payment options set payment arrangements or provide one time self pay 40 percent discount.
- Explain government assistance programs Ahcccs submits application.
- Knowledge of Medical insurance and verification of eligibility a priority.
- Monitors the flow of patients, including placing patients into rooms as needed.
- Processes patients for discharge including but not limited to preparation of charges, collection of monies, obtaining all necessary signatures, follow HIPAA guidelines and knowledgable and issuance.
- Completes all necessary forms for registration to assure proper reimbursement from payors.
- Prepares daily deposit opening and closing cashier box counts box daily deposit, statistical information.
- Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with facility standards and privacy.
- Keeps patients and families informed of waiting times.
- Ensures an adequate stock of front office supplies and proper functioning of equipment.
- Answers telephone utilizing quality customer service skills, transfer call correct department.
- Collect copays assist patients with billing question process payments count and collect totals as a individually deposit and team deposit maintain cash boxes. Close deposits and post.
- Obtain patient correct demographic insurance and billing information.
- Submit information to insurance copay authorization an obtain authorization requirements meet in timely manner of visit or stay for out patient, in patients, hospice patients as well as skilled nursing care swing patients physical therapy along with radiology cat scans, ultra sounds dexa scans, mammography, xrays and labs, colonoscopy and edg give proper notification for services.
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Process order cancel order and return orders.
- Process payments over the phone.
- Schedule service date technician or schedule dates payment arrangements.
- Informed customers on billing procedures, processed payments and provided assistance to set up payment options.
- Addressed customer service inquiries quickly and accurately.
- Communicated with supervisors to escalate customer concerns, store issues and inventory requirements.
- Reviewed account and service histories to identify trends and unaddressed issues.
- Written communication-completed passed
- Measures a candidate's ability to convey written information using proper grammar rules. Full results: https://share.indeedassessments.com/share_assignment/lbrm6zm2zxfsmqgb
- Reduced wait times for patients by efficiently managing high-volume admission periods during peak hours.
- Verified patient details and insurance coverage and collected co-pays.
- Developed strong rapport with patients and family members, ensuring a compassionate and professional atmosphere during the admissions process.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Registered patients for labs, surgeries and radiology.
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
- Arranged forms and charts for each patient.
- Calculated collectible amount due for procedures.
- Reviewed hospital schedule and confirmed arrival times.
- Conducted regular audits of admission paperwork, identifying areas of improvement to reduce errors in documentation processes continually .
- Liaised between patients, family members, and medical personnel to facilitate clear communication throughout the admissions process.
- Managed insurance pre-authorizations for scheduled surgeries or costly procedures, minimizing financial surprises for patients posttreatment.
- Improved the accuracy of billing data by diligently reviewing submitted charges before finalization.
- Supported departmental initiatives aimed at reducing readmission rates through effective coordination with discharge planners and case managers as needed .
- Enhanced patient satisfaction with timely and accurate registration of personal information and insurance details.
- Assisted nursing staff with transporting patients to appropriate hospital departments as needed for continued care.
- Facilitated prompt follow-up appointments for discharged patients by coordinating schedules with physicians'' offices.
- Collaborated with medical staff to ensure seamless communication regarding patient status and bed availability.
- Exceeded performance metrics consistently by maintaining stellar attendance records and regularly completing tasks ahead of schedule.
- Participated in ongoing training programs to stay current on industry best practices and hospital policies.
- Organized patient records efficiently, ensuring easy access for healthcare providers when necessary.
- Maintained strict confidentiality of sensitive patient information in accordance with HIPAA regulations.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Processed medical insurance claims and payments.
- Assisted with medical coding and billing tasks.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Education
High School Diploma -
Pueblo Magnet High School
TUCSON, AZPhlebotomy
Phlebotomy Training Specialist
3131 N. Country Club Rd. Suite 11205-2025
Skills
- Assisting patients
- Checking patient details
- Collecting co-pays
- Documenting changes
- Verifying eligibility
- Coordinating charts
- Arranging paperwork
- Obtaining payments
- Medical filing
- Bookkeeping support
- Patient interviewing skills
- Directing visitors
- Recording histories
- Appointment confirmation
- Medical billing
- Medical coding capability
- Broad medical terminology knowledge
- Team leader
- Extensive ER experience
- Critical thinking proficiency
- Custodial care knowledge
- Inpatient and outpatient care
- Self-discipline
- Problem resolution ability
- Medical Records, Scheduling, Billing, EMR, Receptionist, Excel, Training, Management, Microsoft Excel, Outlook, power point, 45
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
Certification
- Certified
- Phlebotomy
3131 N. Country Club Rd. Suite 112
Tucson, AZ 85716
Languages
English
Full Professional
Timeline
PSR
Tenet Physician Group
06.2024 - Current
Admitting clerk
Northern Cochise Community Hospital Inc.
10.2016 - 02.2019
High School Diploma -
Pueblo Magnet High School
Phlebotomy
Phlebotomy Training Specialist
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