Stephanie Sandoval
Lancaster,CA
Summary
Store Supervisor with 6 years of experience. Dedicated, organized, and team orientated. Adept in providing outstanding customer service and communication skills. Detail orientated, highly adaptive, and great at problem solving.
Overview
8
8
years of professional experience
Work History
Store Supervisor
Starbucks
10.2017 - 04.2024
- Supervised daily operations by directing customer service, inventory and sales operations.
- Provided customer service for inbound and outbound calls. Answered questions and provided basic trouble shooting assistance.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Guest Service Representative
Target
05.2016 - 08.2017
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Education
High School Diploma -
North Hollywood High School
North Hollywood, CA06.2015
Skills
- Inventory Management
- Customer Service
- Staff Supervision
- Multitasking and Organization
- Sales Strategies
- Problem-Solving
Timeline
Store Supervisor
Starbucks
10.2017 - 04.2024
Guest Service Representative
Target
05.2016 - 08.2017
High School Diploma -
North Hollywood High School