Stephanie Collins
Clinton Township,MI
Summary
Dedicated and results-oriented administrator with a strong focus on maintaining a productive and quality-driven environment. Collaborative and versatile professional with expertise in employee relations, strategic planning, and report preparation. Ability to easily transcend cultural differences enables effective communication and collaboration with diverse teams.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Licensed Nursing Home Administrator
Prestige Health Care Services
05.2024 - Current
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Evaluated vendor contracts for cost-effectiveness, negotiating favorable terms for supplies and equipment purchases that reduced overall expenses.
- Guided and mentored 75 employees in 39-bed facility while overseeing daily administrative tasks.
Assistant Administrator
Autumn Woods Health care
03.2023 - 05.2024
- Developed and implemented policies and procedures for nursing home operations.
- Conducted interviews of potential employees to ensure quality care was provided by staff members.
- Monitored budgeting, revenue and expenditure reports to maintain fiscal responsibility in the organization.
- Supervised all administrative staff, including nurses, therapists, aides and other personnel.
- Ensured compliance with state and federal regulations regarding patient care standards and safety protocols.
- Analyzed data from surveys to evaluate the effectiveness of services provided within the nursing home environment.
- Provided leadership in developing long-term strategies for meeting organizational goals related to patient care outcomes.
- Planned and organized special events such as health fairs, educational seminars and social gatherings for both patients and their families.
- Negotiated contracts with third-party vendors who supplied goods or services used in providing patient care.
- Assisted family members during times of crisis or transition involving their loved ones residing at the nursing home.
- Maintained a safe working environment through regular inspections of the building's physical structure as well as its equipment maintenance program.
- Communicated with patients with compassion while keeping medical information private.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Recruited, hired and trained new medical and facility staff.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Human Resources Business Partner
Nexcare/Wellbridge
12.2021 - 09.2022
- Developed and implemented recruitment strategies to attract qualified candidates.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Ensured compliance with federal, state and local employment laws.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Recruited new employees and built relationships, driving visibility.
- Provided HR consultation services to leadership and department heads.
Payroll Analyst
Auto Club Group AAA
12.2019 - 03.2021
- Analyzed, reconciled and processed payroll data for accuracy and compliance with applicable regulations.
- Prepared detailed reports on payroll activities and related financial information.
- Reviewed timesheets, tax forms, deductions and other relevant documents for accuracy.
- Identified discrepancies in employee records and took corrective action as needed.
- Processed garnishments, bonuses, retroactive payments and other special payrolls.
- Maintained confidential employee records pertaining to compensation changes, taxes and benefits.
- Resolved payroll inquiries from employees in a timely manner.
- Responded promptly to inquiries from external auditors or government agencies regarding payroll matters.
- Collaborated closely with department heads to resolve issues related to salary increases or adjustments.
- Processed manual checks when necessary due to incorrect direct deposit information or other special payment requirements.
- Anticipated potential payroll issues and questions to take proactive action and prevent development of problems.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Prepared manual checks and submitted direct deposit through online banking.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Supported payrolls, driving timely and accurate payment of employee wages.
Human Resources Manager
Henry Ford Village
02.2017 - 09.2019
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Developed compensation packages that are competitive yet cost effective for the organization.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Ensured compliance with federal, state and local employment laws.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Assisted in developing succession planning strategies for key positions within the organization.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Directed HR programs, policies and processes to improve operational efficiency.
Director of Human Resources
Trinity Health
01.2016 - 02.2017
- Developed and implemented human resources policies, procedures, and best practices.
- Conducted performance reviews for employees in all departments.
- Analyzed employee data to identify trends and potential areas of improvement.
- Provided guidance on labor relations issues, including collective bargaining agreements.
- Coordinated recruitment activities to ensure the organization was staffed with qualified personnel.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
- Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
- Developed training programs to improve staff development opportunities.
- Drafted job descriptions and prepared job postings for open positions.
- Investigated incidents of workplace harassment or discrimination complaints.
- Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
- Created a positive work environment by promoting team building initiatives and resolving conflicts between employees.
- Monitored employee attendance records to ensure adherence to company policies.
- Implemented strategies aimed at improving employee retention rates.
- Identified ways to reduce turnover through improved hiring practices.
- Advised senior leadership on organizational structure changes affecting the workforce.
- Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
Human Resources Assistant
Trinity Health
08.1998 - 02.2017
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Prepared job postings for open positions on the company website and other job boards.
- Developed recruitment strategies to attract qualified candidates for open positions.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Updated employee database with changes in job title, salary information or contact details.
- Participated in job fairs and other recruitment events to source potential candidates.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Monitored timekeeping records for accuracy and completeness.
- Assisted in developing training programs for staff members.
- Reviewed resumes submitted by applicants for open positions.
- Performed administrative tasks related to payroll processing or benefit administration.
Education
PhD - Industrial And Organizational Psychology
Capella University
Master of Science - Industrial And Organizational Psychology
Baker College
Flint, MI05.2016
BBA - Business Administration
Baker College
Flint, MI06.2014
Skills
- Bi-Weekly Payroll
- Inventory Purchasing
- Policy Implementation
- Budget Administration
- Database Management
- Staff Hiring
- Financial Reporting Coordination
- Process Implementation
- Employee Performance Evaluations
- Interdepartmental Functions Coordination
- Employee Supervision
- Employee Work Scheduling
- Financial Operations Oversight
- Decision-Making
- Operating Plans Development
- Budget Development
- Critical Thinking
- Risk Management
- Workforce Retention Plans
Certification
- NHA 4801015212
Timeline
Licensed Nursing Home Administrator
Prestige Health Care Services
05.2024 - Current
Assistant Administrator
Autumn Woods Health care
03.2023 - 05.2024
Human Resources Business Partner
Nexcare/Wellbridge
12.2021 - 09.2022
Payroll Analyst
Auto Club Group AAA
12.2019 - 03.2021
Human Resources Manager
Henry Ford Village
02.2017 - 09.2019
Director of Human Resources
Trinity Health
01.2016 - 02.2017
Human Resources Assistant
Trinity Health
08.1998 - 02.2017
Master of Science - Industrial And Organizational Psychology
Baker College
BBA - Business Administration
Baker College
- NHA 4801015212
PhD - Industrial And Organizational Psychology
Capella University
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