Stephanie Saxton
Crystal Lake,IL
Summary
Resourceful Registered Nurse with greater than 10 years experience in home health leadership. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Well versed in all aspects of home health including VBP, PDGM, OASIS, RCD, as well as home health billing and pre-certification. Data driven with passion in clinical program and operational process development to improve patient care, satisfaction, and business profitability.
Overview
13
13
years of professional experience
Work History
Agency Supervisor
Empower Home Health Services Inc.
West Dundee, IL
03.2020 - Current
- Oversaw compliance with regulatory standards and spearheaded evidence-based quality assurance initiatives as Director of QAPI program.
- Executed effective strategies for enhancing performance by developing improvement plans that led to increased patient satisfaction rates, improved clinical outcomes, and maximized agency reimbursement
- Provided strategic direction and leadership to a large interdisciplinary clinical team in the areas of clinical practice and patient care delivery
- Delivered professional development opportunities to foster growth of team members.
- Collaborated with interdisciplinary team to develop personalized care plans for all patients, enhancing overall patient outcomes.
- Handled clinical and agency concerns promptly by creating action plans for resolution
- Performed duties as a designated QA specialist, including agency OASIS review and education.
- Managed all aspects of agency billing, including pre-authorization and timely denial corrections, resulting in improved accuracy and reimbursement, as well as compliance with billing regulations.
Director of Quality Assurance
Bowes In Home Care
Crystal Lake, IL
10.2016 - 02.2020
- Managed Quality Assurance team members by providing direction, motivation, coaching, and mentoring as needed.
- Reviewed existing processes for identifying opportunities for improvement in efficiency, effectiveness, and accuracy.
- Implemented multiple initiatives resulting in decreased utilization and improved patient outcomes, satisfaction scores, and increased Star Ratings
- Developed tools and clinical care pathways to guide patient care as well as leadership oversight in order to prevent hospitalization, resulting in an 8% decrease in total hospitalizations in 1 year
- Responsible for OASIS review and frequency management, as well as all OASIS education for QA team and field staff
Assistant Director of Nursing
Bowes In Home Care
Crystal Lake, IL
06.2014 - 10.2016
- Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Mentored all clinical staff in patient care and best practices in accordance with ever changing home health guidelines
Home Health RN
Bowes In Home Care
Crystal Lake, IL
08.2012 - 06.2014
- Provided direct nursing care to medically complex patients in their homes including skilled wound care, IV therapies, ostomy management, foley/suprapubic catheter care, medication management
- Advocated for patients to ensure medical concerns addressed promptly and appropriately in conjunction with physician team
- Case managed multidisciplinary teams to develop tailored patient care plans in order to optimize patient outcomes
Registered Nurse, Medical-Surgical Unit
McDonough District Hospital
Macomb, IL
08.2011 - 07.2012
- Demonstrated excellent interpersonal communication skills when interacting with patients, family members, physicians or other healthcare professionals.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
Education
Bachelor of Science - Nursing
Western Illinois University
Macomb, IL05-2011
Skills
- Clinical Operations Management
- Quality improvement initiatives
- Critical Thinking
- Chronic Disease Management
- Clinical Leadership
- Strategic Planning
- Clinical Documentation
- Administrative Oversight
- Financial Management
- Profit and loss analysis
- Business Development
- Performance Improvement
- Financial Acumen
References
References available upon request.
Timeline
Agency Supervisor
Empower Home Health Services Inc.
03.2020 - Current
Director of Quality Assurance
Bowes In Home Care
10.2016 - 02.2020
Assistant Director of Nursing
Bowes In Home Care
06.2014 - 10.2016
Home Health RN
Bowes In Home Care
08.2012 - 06.2014
Registered Nurse, Medical-Surgical Unit
McDonough District Hospital
08.2011 - 07.2012
Bachelor of Science - Nursing
Western Illinois University
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