Stephanie Schipp

• Successfully negotiated client contract renewals to create increased revenue.
• Identified opportunities for additional services or expansion within the practice based on market research analysis.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Ordered all office supplies and kept check on inventory levels.
• Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Oversaw the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
• Collaborated with marketing teams to develop promotional materials that effectively highlighted the practice''s unique offerings.
• Created a positive and effective employee daily schedule
• Successfully credentialed a new physician as well as a new building and location for the practice
• Improved practice revenue through effective financial management and strategic cost reductions.
• Oversaw accounting, budgeting, and financial reporting.
• Completed payroll requirements and organization

• Ensured optimal patient care by maintaining detailed records of medical histories, insurance information, and surgical consents.
• Minimized patient wait times through effective management of daily surgery schedules.
• Verified insurance coverage and obtained pre-authorizations.
• Verified insurance benefits and collected surgery payments
• Took pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
• Prepared and processed patient referrals and transfer requests.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.

-Assisted the physician in the room with patient exams and minor procedures

-Completed intramuscular injections for patients when ordered by the physician

-Obtained patient information and planned for their medical needs prior to their appointment

• Triaged patients in the exam room
• Sent in daily medication refills per prescriber recommendations