Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Schirmer

Plymouth

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Food Service Worker

Plymouth Joint School District
Plymouth
09.2019 - Current
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Rotated inventory to reduce waste and optimize freshness.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Maintained safe food handling practices to prevent germ spread.
  • Collaborated with team to deliver timely service of items.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Acquired new skills to support team and further accommodate customer needs.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Performed variety of duties related to food service.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.

Pharmacy Technician Processing Supervisor

Mail-Meds Clinical Pharmacy
Fort Myers
10.2006 - 08.2017
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in filling prescriptions accurately and efficiently.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Received payment from customers and processed credit card transactions when necessary.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Supported pharmacy operations by answering phone calls and directing queries appropriately.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Maintained a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Entered patient and prescription information into pharmacy software systems with high attention to detail.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Answered telephones to respond to questions or requests.
  • Entered prescription information into computer databases.
  • Operated cash registers to accept payments from customers.
  • Responded promptly to customer inquiries regarding order status or product availability issues.
  • Provided guidance and assistance to team members in resolving complex issues related to processing operations.
  • Resolved conflicts between workers efficiently while maintaining a positive work atmosphere.
  • Identified needs of customers promptly and efficiently.

Education

GED -

Fort Myers High School
Fort Myers, FL
05-1994

Skills

  • Customer service
  • Team collaboration
  • Order accuracy
  • Time management
  • Attention to detail
  • Effective communication
  • Problem solving
  • Guest relations
  • Basic mathematics
  • Multitasking
  • Interpersonal skills
  • Interpersonal relationship building
  • Positive attitude and energy
  • Cross-functional teamwork
  • Working quickly

Timeline

Food Service Worker

Plymouth Joint School District
09.2019 - Current

Pharmacy Technician Processing Supervisor

Mail-Meds Clinical Pharmacy
10.2006 - 08.2017

GED -

Fort Myers High School

Similar Profiles

CREATE PROFILE