Stephanie Schmidt
Sellersville,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Guidance Clerk
South Middle School
08.2023 - Current
- Provided quality clerical support through data entry, document management, and email correspondence..
- Interacted with students and parents/guardians by phone, email, or in-person to provide information.
- Maintained filing system and organized student documents for easy retrieval of information.
Insurance Account Representative
Korey Pepkowski Insurance Agency Inc.
07.2022 - 07.2023
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted annual reviews of existing policies to update information.
- Generated leads through cold-calling, networking and other outreach methods.
Bakery Team Leader
Wegmans
10.2013 - 07.2022
- Managed staff of 40 individuals, responsible for disciplinary actions, accountability, hiring,
firing, development and motivating employees to achieve both company and personal goals. - Responsible for writing and delivery employee reviews.
- Created schedules for staff of 40 to fit needs of the business while accommodating
employee needs, and meeting labor goals. - Responsible for ordering all perishable and nonperishable ingredients for department
averaging $80,000 in weekly sales. Accountable for proper inventory levels to meet sales and
gross profit goals. - Wrote projections to help predict business patterns adjusting to holiday and seasonal trends.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Wrote production guides weekly to establish proper production levels while managing food
waste. - Inspected goods to establish accurate pricing and labeling.
- Coordinated bakery led events working with various departments to collaborate and reach a
common goal. - Maintained tidy and organized work area to comply with cleanliness standards.
- Followed food safety standards when handling ingredients.
Education
High School Diploma -
Pennridge High School
Perkasie, PA06.2008
Skills
- Staff Management
- Budgeting and Cost Control
- Performance Tracking and Evaluations
- Verbal and Written Communication
- Constructive Feedback
- Staff Training
- Training Programs
- Customer Interaction
- Schedule Preparation
- Software Application
- Billing Procedures
- Insurance Procedures
- Insurance Policy Coverage Knowledge
- Outbound Calls
- Administrative Support
- Licensing Requirements
Certification
- Licensed Property and Casualty -2022
Timeline
Guidance Clerk
South Middle School
08.2023 - Current
Insurance Account Representative
Korey Pepkowski Insurance Agency Inc.
07.2022 - 07.2023
Bakery Team Leader
Wegmans
10.2013 - 07.2022
High School Diploma -
Pennridge High School
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