Stephanie Schmidt
Sellersville,PA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Guidance Clerk
South Middle School
08.2023 - Current
- Provided quality clerical support through data entry, document management, and email correspondence..
- Interacted with students and parents/guardians by phone, email, or in-person to provide information.
- Maintained filing system and organized student documents for easy retrieval of information.
Insurance Account Representative
Korey Pepkowski Insurance Agency Inc.
07.2022 - 07.2023
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Conducted annual reviews of existing policies to update information.
- Generated leads through cold-calling, networking and other outreach methods.
Bakery Team Leader
Wegmans
10.2013 - 07.2022
- Managed staff of 40 individuals, responsible for disciplinary actions, accountability, hiring,
firing, development and motivating employees to achieve both company and personal goals. - Responsible for writing and delivery employee reviews.
- Created schedules for staff of 40 to fit needs of the business while accommodating
employee needs, and meeting labor goals. - Responsible for ordering all perishable and nonperishable ingredients for department
averaging $80,000 in weekly sales. Accountable for proper inventory levels to meet sales and
gross profit goals. - Wrote projections to help predict business patterns adjusting to holiday and seasonal trends.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Wrote production guides weekly to establish proper production levels while managing food
waste. - Inspected goods to establish accurate pricing and labeling.
- Coordinated bakery led events working with various departments to collaborate and reach a
common goal. - Maintained tidy and organized work area to comply with cleanliness standards.
- Followed food safety standards when handling ingredients.
Education
High School Diploma -
Pennridge High School
Perkasie, PA06.2008
Skills
- Staff Management
- Budgeting and Cost Control
- Performance Tracking and Evaluations
- Verbal and Written Communication
- Constructive Feedback
- Staff Training
- Training Programs
- Customer Interaction
- Schedule Preparation
- Software Application
- Billing Procedures
- Insurance Procedures
- Insurance Policy Coverage Knowledge
- Outbound Calls
- Administrative Support
- Licensing Requirements
Certification
- Licensed Property and Casualty -2022
Timeline
Guidance Clerk
South Middle School
08.2023 - Current
Insurance Account Representative
Korey Pepkowski Insurance Agency Inc.
07.2022 - 07.2023
Bakery Team Leader
Wegmans
10.2013 - 07.2022
High School Diploma -
Pennridge High School
Similar Profiles
Suha BeckSuha Beck
Sixth Grade Science Teacher at South Middle SchoolSixth Grade Science Teacher at South Middle School
Brady PetersBrady Peters
Basketball Youth Coach at South Middle SchoolBasketball Youth Coach at South Middle School
Corey ReedCorey Reed
Middle School Math Teacher at South Middle SchoolMiddle School Math Teacher at South Middle School
Lauren PaulLauren Paul
Director of Education at The Goddard School For Early Childhood DevelopmentDirector of Education at The Goddard School For Early Childhood Development
Tyler WomboughTyler Wombough
General Manager at Maxx Fitness ClubzzGeneral Manager at Maxx Fitness Clubzz