Stephanie Schmidt
Pinnacle Luxury Car Care
Macungie,PA
5
years of professional experience
Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training. Motivated to learn, grow and excel.
Work History
Personal Assistant to the Owner
1 Year 9 Months- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
- Updated HR database with new employee information, changes in benefits, and other details.
- Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
- Coordinated company-wide events to enhance employee morale such as holiday parties, recognition ceremonies, and team outings.
- Managed confidential correspondence, documents, and records with strict attention to accuracy.
Sr Digital Sales Rep II
2 Years- ADP 100% Club (An award for acknowledgment of employees for excellent performance)
- Hit my year quota first 7 months of the job
- Made outbound calls to existing customers to upsell advertising packages.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Created and presented media and advertising packages to prospective customers.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate products.
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Attended monthly sales meetings and quarterly sales trainings.
Restaurant Waitress
4 Months- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
Restaurant Waitress
7 Months- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Completed credit payments via card processing systems.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Informed customers about daily and seasonal specials.
Sales Representative
3 Months- Determined problem areas and resolved issues related to profitability and business objective achievement.
- Helped resolve client problems quickly with superior customer service.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
- Generated and followed up on lead lists resulting from specific marketing campaigns.
- Initiated sales strategies by recruiting new clients through approved methods.
Education
- Business Communications
High School Diploma
Skills
Good listening skills
Interpersonal Communication
Critical thinking
Multitasking abilities
Planning and Coordination
Detail-oriented
Cash Handling
Excellent work ethic
Verbal and written communication
Basic math
Responsible
Cross-Selling and Up-Selling
Customer Relationship Management
Timeline
Personal Assistant to the Owner
Pinnacle Luxury Car Care
09.2024 - 06.2026Read More
Sr Digital Sales Rep II
ADP
09.2022 - 09.2024Read More
Restaurant Waitress
PA House
04.2022 - 08.2022Read More
Restaurant Waitress
Hellertown Diner
09.2021 - 04.2022Read More
Sales Representative
AT&T
01.2021 - 04.2021Read More
Lehigh Carbon Community College
from Business Communications
Read More
Southern Lehigh High School
High School Diploma
Read More