Stephanie Schulman
Corona,CA
Summary
Creative Social Media Manager with proven record of success in building brand awareness, increasing followers and partnering with top influencers through cohesive digital strategy. Engaging storyteller with award-winning history in photojournalism and content development. Develops vision and achieves objectives through execution of integrated plans.
Overview
8
8
years of professional experience
Work History
Social Media Manager
KAHM CBD.
Corona, CA
02.2024 - Current
- Stay up to date with all sponsored riders
- Like, comment and share posts
- Create content
- Promote sales
- Responding to all messages
- Keep all reps notified of sales and coordinate where their booths will be set up to advertise for them.
Customer Care Consultant
IDEXX LABORATORIES.
Corona, CA
04.2023 - Current
- Direct point of contact for all clients
- Answer incoming call center calls
- Prioritize customer needs
- Case calls while speaking to customer
- Assign additional testing, locate results, locate correct test codes, give pricing, accept payments, transfer calls, track shipments & overall customer satisfaction.
Receptionist/Administrative Assistant
Ayoub sidhum & co.
Corona, CA
03.2022 - 04.2023
- Answer & direct all incoming calls
- Set appointments & manage schedules
- Keep track of all personal documents for clients
- Incoming & outgoing mail
- Keep files organized
- Data entry in multiple programs
- Greet and direct clients when they arrive as first point of contact
- Take payments
- Assist all employees in various tasks.
Customer Care Representative
Johnson Controls
Rancho cucamonga, CA
09.2021 - 02.2022
- Handle all customer accounts in designated regions
- Be the customer’s direct point of contact
- Update account information
- Renew and upsell contracts
- Answer phones, edit documents, keep accounts up to date
- Site walks, work closely with technicians and inspectors
- Stay up to date on codes and regulations.
Admin/Social Media Coordinator
LGC Geo-Environmental
Temecula, CA
07.2019 - 07.2021
- Handle all employees time and expense sheets, monthly accounts receivable logs, editing documents, entering bills, filing, answering phones and directing calls, receiving & sending mail, and office upkeep
- Responsible for all marketing and website/ social media management.
Marketing Director
American Family Feed
Norco, CA
03.2018 - 09.2019
- Handled customer relations, invoicing, weekly inventory, and scheduling of sales events
- Responsible for all marketing and website/ social media management.
Customer Service
Thirfty Horse
Norco, CA
05.2016 - 04.2018
- Greeted and assisted customers
- In charge of opening and closing of store, office organization, filing, incoming calls, and data entry of daily sales/ customer accounts
- Bi-weekly inventory of entire store
- Assisted with event planning and coordinating.
Education
Studying in General Education -
Riverside Community College
Skills
- Analytics and Reporting
- Community Engagement
- Campaign Management
- Market Research
- Audience Analysis
- Digital Media
- Brand Promotion
- Photo and Video Editing
- Post Optimization
- Effective Organization
- Social Media Copywriting
- Interpersonal Skills
- Marketing Analytics
- Strategic Planning
Technology Summary
- MS Office (Word, Excel, PowerPoint)
- Windows (all)
- Quickbooks
Volunteer Experience
- Veterans benefit team roping foundation, Glendora, CA, Help with all website and social media advertising, plan and work events and help in locating sponsorships.
- Ranch Life For legends and heroes, Corona, CA, Help with all website and social media advertising, plan and work events and help in locating sponsorships.
- Rialto Fire Department, Rialto, CA, On multiple occasions I have assisted with events to help raise awareness and money for Muscular Dystrophy Association
- CALIFORNIA HORSE PROTECTION, San Jacito, CA, On a daily basis I would assist with the care of the rescue animals. For example: Feeding, cleaning, bathing, medications, exercise, and paperwork organization.
Timeline
Social Media Manager
KAHM CBD.
02.2024 - Current
Customer Care Consultant
IDEXX LABORATORIES.
04.2023 - Current
Receptionist/Administrative Assistant
Ayoub sidhum & co.
03.2022 - 04.2023
Customer Care Representative
Johnson Controls
09.2021 - 02.2022
Admin/Social Media Coordinator
LGC Geo-Environmental
07.2019 - 07.2021
Marketing Director
American Family Feed
03.2018 - 09.2019
Customer Service
Thirfty Horse
05.2016 - 04.2018
Studying in General Education -
Riverside Community College
Similar Profiles
A. PRABUA. PRABU
Senior Manager - Head of QMS (Management Representative) & Supplier Quality at Wave Mechanics Aerospace & Defence Pvt Ltd - KAHM GroupSenior Manager - Head of QMS (Management Representative) & Supplier Quality at Wave Mechanics Aerospace & Defence Pvt Ltd - KAHM Group
John WestJohn West
Sales Associate at Nugget CBDSales Associate at Nugget CBD
Brenda HulsmanBrenda Hulsman
Customer Service Cashier at The CBD SourceCustomer Service Cashier at The CBD Source
Kai SalinasKai Salinas
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage
April BowenApril Bowen
Account Manager & Designer at TKW Services, Inc.Account Manager & Designer at TKW Services, Inc.