Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Schultz

Ontonagon,MI

Summary

As an Administrative Assistant, I have managed schedules and maintained accurate client records. These organizational skills are essential for a Supports Coordinator, who must juggle client appointments, service plans, and team collaboration while ensuring nothing falls through the cracks. I communicate regularly with clients, families, and staff, ensuring that information is conveyed accurately and compassionately. My position has provided me with a deep understanding of the agency’s policies, procedures, and available resources. Handling day-to-day challenges and finding solutions to administrative issues has sharpened my problem-solving abilities. My experience working closely with clinicians, case managers, and other staff gives me the ability to function effectively in a multidisciplinary team environment.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Copper Country Mental Health
06.2019 - Current
  • Answer phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintain confidentiality of sensitive information by adhering to strict privacy policies.
  • Deliver excellent customer service through prompt responses to client inquiries and addressing concerns effectively
  • Ensured accurate record-keeping with diligent data entry and scanning.
  • Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinate office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimize calendar management for psychiatrists by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Streamline invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Direct Care Staff

Copper Country Mental Health
12.2012 - 06.2019
  • Assisted consumers with daily living needs to maintain self-esteem and general wellness.
  • Enhanced consumers well-being by providing compassionate and attentive care in daily routines.
  • Documented consumer progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Delivered medications to people we serve in our community.

Staffing Coordinator

Command Center Day Labor
04.2012 - 11.2012
  • Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
  • Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
  • Streamlined employee onboarding, ensuring smooth transition into company for new hires.

Education

Bachelor of Social Work - Social Work

Aurora University
Aurora, IL
05-2026

No Degree - Human Psychology

Gogebic Community College
Ironwood, MI
01-2023

High School Diploma -

Ontonagon Area Jr./Sr. High
Ontonagon
05-2006

Skills

  • Organizational Skills
  • Time Management
  • Confidentiality: Maintaining privacy and professionalism in handling sensitive information
  • Interpersonal Skills: Building rapport with clients, families, and colleagues to foster trust and collaboration
  • Advocacy
  • Crisis Management
  • ELMER Proficient
  • Policy and Procedure Familiarity

Timeline

Administrative Assistant

Copper Country Mental Health
06.2019 - Current

Direct Care Staff

Copper Country Mental Health
12.2012 - 06.2019

Staffing Coordinator

Command Center Day Labor
04.2012 - 11.2012

Bachelor of Social Work - Social Work

Aurora University

No Degree - Human Psychology

Gogebic Community College

High School Diploma -

Ontonagon Area Jr./Sr. High
Stephanie Schultz