Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephanie Scott

San Diego,CA

Summary

Dynamic Food & Beverage Manager with a proven track record at Lodging Dynamics Hospitality Group LLC, excelling in cost control and menu development. Enhanced customer satisfaction through innovative offerings and effective staff training. Skilled in operations oversight and labor management, fostering a high-performing team dedicated to exceptional service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Food & Beverage Manager

Lodging Dynamics Hospitality Group LLC
04.2022 - Current
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Maintained highest standards for beverage quality and service.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Improved customer satisfaction by implementing innovative food and beverage menu options.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.

Supervisor/Lead Server

Corky's Kitchen & Bakery
02.2017 - 04.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Food & Beverage Manager

Evolution Hospitality LLC
06.2013 - 12.2016
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
  • Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
  • Developed ongoing training initiative to improve beverage knowledge of serving employees.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.

Education

Associate of Science - Psychology

University of Pheonix
San Diego, CA
06-2012

Skills

  • Food and beverage operations
  • Cost control
  • Wine pairing
  • Menu development
  • Labor management
  • Food presentation
  • Operations oversight
  • ABC standards
  • Ordering supplies
  • Beverage making
  • Menu pricing
  • Front of house management

Accomplishments

  • Supervised team of 58 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a ranking of #60 out of over 4500 restaurants on TripAdvisor by encouraging customer satisfaction with our team.
  • Manager of the year 2023, Manager of the Quarter 2025
  • Completed multiple projects at the hotel outside of the F&B Department

Certification

  • Managers Food Safety Certification Training
  • RBS Certification


Timeline

Food & Beverage Manager

Lodging Dynamics Hospitality Group LLC
04.2022 - Current

Supervisor/Lead Server

Corky's Kitchen & Bakery
02.2017 - 04.2022

Food & Beverage Manager

Evolution Hospitality LLC
06.2013 - 12.2016

Associate of Science - Psychology

University of Pheonix

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