Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Scott

Oklahoma City,OK

Summary

Experienced providing exceptional customer service and working with diverse populations. Knowledgeable with program monitoring and assessing data. Recognized for taking proactive approach to identifying problems and providing solutions, which supported team objectives. Developed and prepared client centered service plans. Identified barriers and established employment and training goals, which enabled participants to reach self-sufficiency. Knowledge of community resources. Prioritize multiple projects and met required deadlines. Facilitated career exploration workshops. Administered vocational interest and aptitude assessments. Utilizing crisis management and intervention techniques to ensure child safety and well-being. Detail-oriented. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Child Welfare Specialist III

Human Services Dept-State of Oklahoma
11.2021 - 08.2025
  • Interviewed reporters building rapport through empathy.
  • Identified risk factors, leading to timely interventions that improved child and vulnerable adults with favorable safety outcomes.
  • Used active listening skills and information interviewing to enhance engagement and collaboration in the initial investigation and fact finding process.

Administrative Assistant II

Oklahoma Department of Corrections
11.2017 - 11.2021
  • Maintained Oklahoma Sex and Violent Offender registry, webmail and managed 500+ emails per week.
  • Processed discharges for sex and violent offenders upon their released from OK Dept of Corrections
  • Maintained SORNA-Federal database for sex offenders that moved to or out of Oklahoma. Timely notified US Marshalls and jurisdictions, offenders that were non complaint or delinquent, resulted in warrants being issued for their arrest.
  • County court liaisons for all 72 Oklahoma Counties. Provided court testimony regarding offender violation with state statutes.
  • Served as acting lead during absences of Unit Manager.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

Transportation Administrative Assistant

Galt Temporary Service-OK Corporation Commission
03.2017 - 11.2017
  • Registered commercial vehicles that operated in more than one jurisdiction Utilizing database, entered data and permit information.
  • Reviewed approximately 100 driver mileage sheets daily for accuracy.
  • Processed and sorted IFTA quarterly tax forms, matching payments with permits.
  • Reviewed applications for completeness.

Administrative Technician III

Oklahoma Health Department – Vital Statistics
04.2017 - 09.2017
  • Delivered exceptional customer service to citizens.
  • Analyzed birth certificate request for compliance with state statute. Confirmed fees paid and applicant was entitled to receive certificates
  • Reviewed for court orders for name changes, paternity and adoptions.
  • Reduced processing errors and increased efficiency.
  • Manual created legal technical documents (birth certificates)
  • Created sealed records according to Oklahoma statute.

Attorney Relations, Customer Service

TVC Marketing/ prepaid legal
08.2007 - 03.2015
  • Answered customer inquiries regarding case status, court dates, bail and final dispositions.
  • Serve as liaison between members, their attorney and judicial system.
  • Process credit card and bank draft payments by phone.

Case Manager

Oklahoma County Government, Training and General Assistance Center
08.2006 - 09.2009
  • Interviewed program applicants and determined eligibility.
  • Performed initial assessments.
  • Develop services plans that would enable participants to reach self-sufficiency.
  • Managed Caseload consisting of Adults, Youth and Displaced Evacuees.
  • Monitored worksite/placements.
  • Authorized expenditures, audited training vouchers and invoices.

Education

Bachelor of Science - Business Administration And Management

Langston University
Langston, OK

Skills

  • Multitasking
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities

  • Reliability
  • Organizational skills
  • Active listening
  • Relationship building

Certification

  • Certfified Employment and Training Professional, University of Oklahoma
  • Certified Group Career Guidance Specialist, University of Oklahoma
  • Maltreatement in Care - DHS Academy Norman
  • Mandatory Reporting - DHS Academy
  • Adult Protective Services, DHS Academy

Timeline

Child Welfare Specialist III

Human Services Dept-State of Oklahoma
11.2021 - 08.2025

Administrative Assistant II

Oklahoma Department of Corrections
11.2017 - 11.2021

Administrative Technician III

Oklahoma Health Department – Vital Statistics
04.2017 - 09.2017

Transportation Administrative Assistant

Galt Temporary Service-OK Corporation Commission
03.2017 - 11.2017

Attorney Relations, Customer Service

TVC Marketing/ prepaid legal
08.2007 - 03.2015

Case Manager

Oklahoma County Government, Training and General Assistance Center
08.2006 - 09.2009

Bachelor of Science - Business Administration And Management

Langston University