STEPHANIE SEALS
Buffalo,NY
Summary
Attentive Sterile Processing Technician with six years of experience in healthcare. Good communication skills, a strong attention to detail and a superior work ethic. Looking for a permanent role in a fast-paced environment.
Methodical professional with an organized approach and good multitasking skills. Experienced in decontaminating, sterilizing and testing medical instruments. Friendly and positive team player with good planning and problem-solving abilities.
Well-versed in preparing carts and picking instruments and supplies for surgeries. Conducts tests and documenting results, ordering and replenishing supplies and updating permanent records. Dedicated to working with speed and efficiency to support facility operations.
Overview
10
10
years of professional experience
Work History
Sterile Processing Technician
ECMC Hospital
Buffalo , NY
11.2019 - Current
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
- Assembled instrument trays according to established protocols using aseptic technique.
- Ensured compliance with safety guidelines in accordance with OSHA regulations.
- Conducted regular maintenance on autoclaves to ensure proper functioning and safety standards.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Assisted in ordering supplies necessary for effective operation of the sterile processing department.
Customer Service Representative
Ashley Furniture Homestore
Amherst, New York
06.2016 - 08.2019
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Esthetician
Lords & Ladies Salon And Day Spa
Amherst , NY
03.2014 - 06.2016
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Assisted in the development of customized skin care regimens for clients.
- Tested products on clients to determine best results and provide product recommendations.
- Greeted clients upon arrival to spa and provided information about services offered.
- Demonstrated proper use of all products to ensure client satisfaction with results.
- Conducted consultations with new clients to assess skin type and discuss desired outcomes.
- Educated clients on proper skin care techniques according to individual needs.
- Recommended additional treatments or products based on individual customer needs.
Education
License Security Guard - Security And Protective Services
Final Stop Advanced Training
Buffalo02-2024
Certification - Sterile Processing Technology
BOCES
Buffalo, NY03-2013
License Esthetician - Esthetician
BOCES
West Seneca, NY08-2004
Nail Technician - Nail Technician
Salon Professional Academy
Amherst, NY05-2004
Certification - Massage Therapy
New York Institute of Massage
Buffalo, NY06-2003
GED -
Education Opportunity Center
Buffalo , NY04-2000
Skills
- Ethylene Oxide Sterilization
- Low-Temperature Sterilization
- Operating Room Support
- High-Level Disinfection
- Instrument Decontamination
- Manual Cleaning
- Sterile Storage
- Case cart assembly
- Instrument Sterilization
- Computerized tracking
- Sterilization procedures
Timeline
Sterile Processing Technician
ECMC Hospital
11.2019 - Current
Customer Service Representative
Ashley Furniture Homestore
06.2016 - 08.2019
Esthetician
Lords & Ladies Salon And Day Spa
03.2014 - 06.2016
License Security Guard - Security And Protective Services
Final Stop Advanced Training
Certification - Sterile Processing Technology
BOCES
License Esthetician - Esthetician
BOCES
Nail Technician - Nail Technician
Salon Professional Academy
Certification - Massage Therapy
New York Institute of Massage
GED -
Education Opportunity Center