Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Sellars

Seabrook

Summary

I am a Community management professional with a proven track record at Towers Seabrook, excelling in resident engagement and conflict resolution. Skilled in financial management, driving occupancy rates and focusing on team collaboration to achieve results. I also having "Lease Up" knowledge for working with Greystar prior to starting at Estates 380. I would love to utilize my innovative marketing strategies and flexibility skills to adapt in a constant changing market.

I will utilize my strong communication, leadership, and organizational skills to make W3 Luxury Living proud in Denton, TX.


Overview

9
9
years of professional experience

Work History

Community Director

Towers Seabrook
06.2019 - Current


  • Oversaw a senior rental property of 416 units by handling day-to-day operations
  • Handled budgeting, bill pay, and learned so much about the property financials
  • Served as the primary point of contact for tenants, addressing their requests, managing conflicts, and maintaining good relationships to ensure tenant satisfaction.
  • Successfully captured and maintained a renewal ratio higher than 60%, spearheading the goals for all W3 properties to maintain
  • Implemented innovative marketing strategies to attract new residents and increase occupancy rates.
  • Screened potential tenants through background and credit checks, processing applications, and preparing lease agreements
  • Oversaw facilities maintenance and repairs to improve resident quality of life. Managed maintenance projects, ensuring quality workmanship while adhering to budgetary constraints.
  • Set competitive rental rates and monitored market trends to maximize revenue potential, ensuring a steady income for the owner.
  • Supervised on-site staff, providing guidance, training, and performance evaluations as needed.
  • Conducted regular property inspections, maintaining a high standard of cleanliness and safety throughout the community.

Assistant Manager

Estates 380
03.2016 - 06.2019
  • Served as the Assistant Manager from March 2016 - May 2018 when I received the promotion to Community Director
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Helped motivate a new leasing team to reach lease up goals and assisted with training new hires.
  • Monitored cash intake and deposit records, ensuring accurate financial reporting.
  • Monitored sales numbers, analyzed reports, and conducted Month End Reports
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Filed for evictions, attended court, and conducted lien or writs when necessary

Education

Associate of Arts - Fashion Design

Art Institute of Dallas
Dallas
01-2008

Pasadena Memorial High School
Pasadena, TX
01-2006

Skills

  • Resident / Community engagement
  • Event planning
  • Marketing and promotion
  • Report preparation
  • Strong organizational skills
  • Financial Management skills
  • Legal Knowledge
  • Knowledge on stabilizing a New Community
  • Experience in turning newly developed apartments
  • Punch list experience
  • Preventative Maintenance and Property Inspections
  • Emergency response

Timeline

Community Director

Towers Seabrook
06.2019 - Current

Assistant Manager

Estates 380
03.2016 - 06.2019

Associate of Arts - Fashion Design

Art Institute of Dallas

Pasadena Memorial High School

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