Stephanie Shanklin
NORTH LAS VEGAS
Summary
Dedicated Professional Driver experienced in efficient and safe transportation of goods. Demonstrated reliability and adaptability through effective route planning, vehicle maintenance, and customer service. Committed to fostering team collaboration and achieving results in high-pressure environments.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Delivery Truck Driver 2
Centerplate @Las Vegas Convention Center
03.2023 - Current
- Coordinated with head chefs and lead expeditor to confirm order readiness for dispatch. Inspect my truck making sure fluids are accurate, gas is full, air brakes work as well as lift gate and back door of the truck. Delivered food on speed racks, flatbeds, and pallets to designated convention halls for server setup. Deliver goods to specific companies inside convention halls that come from vendors' daily drop-offs.
- Operated delivery trucks to transport goods efficiently within convention center premises.
- Coordinated with event staff to ensure timely and accurate deliveries for various functions.
- Maintained vehicle cleanliness and functionality through regular inspections and basic maintenance.
Passenger Service Agent
WestJet Airlines by Swissport International
03.2023 - 06.2025
- Signed into computer system at assigned counter to initiate daily operations. Called guests to counter for check-in for upcoming flights, ensuring timely processing. Checked passports to verify accuracy of reservation details in system. Checking luggage for accurate weight and height requirement for flight. Overweight luggage charges will be added then tag each bag correctly and send down the belt to rampers to be out on the plane.
- Facilitated smooth passenger check-in processes, enhancing overall customer experience.
- Managed boarding procedures to ensure timely departures and compliance with airline regulations.
- Resolved passenger inquiries and complaints, demonstrating strong problem-solving abilities and empathy.
Inbound Stow Production Associate
Amazon
02.2022 - 10.2022
- Signed into workstation. Scanned incoming merchandise in yellow totes on rollers and water spiders. Placed scanned items into robot bins with number/letter combinations for later retrieval upon customer order.
- Operated machinery to ensure efficient production and quality control.
- Monitored inventory levels and coordinated restocking processes to maintain workflow.
Transit Coach Bus Operator
Keolis Transit
09.2019 - 07.2020
- Ensured proper bus operation for safe and reliable daily commutes. Ensure all persons with disabilities are secure for travel. Ensured collection of fares to facilitate smooth passenger boarding. Maintained constant, clear communication with Dispatch/Bus Operating Control Center to ensure route timelines remained punctual and to reroute due to detours, construction areas, or accidents.
Food Service Warehouse Worker
Clark County School District
05.2016 - 01.2019
- Operated forklift, hand truck, pallet jack, and electric cart to efficiently load/unload delivery vehicles and store stock, ensuring orderly maintenance of storage areas.
- Managed inventory control by accurately tracking stock levels and ensuring timely restocking.
- Collaborated with team to implement safety protocols, reducing workplace incidents.
Warehouse Receiving/Incoming Products Associate
Fanatics
10.2017 - 09.2018
- Receive and verify incoming products. Count, verify, and input inventory into computer system to ensure accurate stock levels. Sort and place products in designated rack locations to optimize accessibility. Maintained accurate inventory records to ensure product availability.
Cashier/Shuttle Bus Loader
Bell Trans
04.2015 - 07.2017
- Processed shuttle ticket sales and upgraded tickets to private cars or limos to enhance customer experience. Loaded shuttle buses and vans with customers heading to North, Center, or South strip, ensuring timely departures.
- Processed high volume of transactions accurately and efficiently.
- Maintained organized cash register and ensured proper cash handling procedures.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
Education
No Degree - Business Administration and Management
College of Southern Cheyenne Campus
North Las Vegas, NVHigh School Diploma -
Cheyenne High School
North Las Vegas, NV06-1999
Skills
- CDL class B
- Ability to lift 50 pounds
- Safe driving practices
- Route planning
- Load securing techniques
- Loading and unloading
- Adherence to regulations
- Time management
- Dependability, Team collaboration
- Communication and interpersonal skills
- Positive attitude
- Customer service
Timeline
Delivery Truck Driver 2
Centerplate @Las Vegas Convention Center
03.2023 - Current
Passenger Service Agent
WestJet Airlines by Swissport International
03.2023 - 06.2025
Inbound Stow Production Associate
Amazon
02.2022 - 10.2022
Transit Coach Bus Operator
Keolis Transit
09.2019 - 07.2020
Warehouse Receiving/Incoming Products Associate
Fanatics
10.2017 - 09.2018
Food Service Warehouse Worker
Clark County School District
05.2016 - 01.2019
Cashier/Shuttle Bus Loader
Bell Trans
04.2015 - 07.2017
No Degree - Business Administration and Management
College of Southern Cheyenne Campus
High School Diploma -
Cheyenne High School