Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Shaw

Greenville,SC

Summary

Dynamic customer service professional with a strong work ethic and proven cash handling skills, honed at McAllister's Deli. Recognized for building lasting customer relationships and enhancing team performance through mentorship. Adept at managing high-pressure situations with patience and empathy, ensuring exceptional service and satisfaction.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

McAllister's Deli
09.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

CSR

Pizza Hut
07.2023 - 03.2024
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.

Cashier

Wendy’s
06.2022 - 03.2023
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Worked with team to meet sales goals.

Cashier

Little Caesars
02.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Highschool Diploma -

Southside Highschool
Greenville, SC
05.2024

Associates - Human Services

Greenville Technical College
Greenville, SC

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Reliability and punctuality
  • Written and verbal communication

Certification

OSHA 10

Timeline

Cashier

McAllister's Deli
09.2024 - Current

CSR

Pizza Hut
07.2023 - 03.2024

Cashier

Wendy’s
06.2022 - 03.2023

Cashier

Little Caesars
02.2022 - 08.2022

Highschool Diploma -

Southside Highschool

Associates - Human Services

Greenville Technical College

Similar Profiles

CREATE PROFILE
Stephanie Shaw