Stephanie Shell
Rosharon,TX
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
12
12
years of professional experience
Work History
Sr. Project Engineer
Pinnacle Reliability
12.2023 - Current
- Write project specific technical documents such as procedures, deliverable sign offs, and quality management plans
- Ensure quality management plans are being followed by team
- Create project specific onboarding for new team members to ensure their success.
Project Engineer
Pinnacle Reliability
12.2018 - 12.2023
- Gather and categorize client data into a more manageable electronic document library
- Extract and verify pertinent information from various sources in order to present in a client-ready format
- Analyze effectiveness of historical inspections using prescribed methodologies
- Perform quality checks on client deliverables
- Leverage internal and external software to execute tasks with efficiency to reach project metrics
Vault Teller
Shell Federal Credit Union
11.2016 - 11.2018
- Maintain cash vault, determine cash supply and demand, process incoming and outgoing shipments
- Monitor and assist in reconciling branch general ledgers daily
- Investigate and resolve out-of-balance conditions on teller cashboxes and member account errors
- Perform monthly compliance audits
- Serve as a point of contact on teller line and maintain communication with Branch Manager on any arising issues.
Teller
Shell Federal Credit Union
08.2015 - 11.2016
- Process member financial transactions such as deposits, withdrawals, and payments
- Prepare CTR & SAR worksheets, receive and log night drop under dual control procedures, maintain all logs in vault areas and ensure compliance
- Assist members with debit card needs, loan pay offs, account maintenance such as address changes and printing statements.
Member Assistant Center Operator
Shell Federal Credit Union
10.2011 - 08.2015
- Enhanced member satisfaction by providing exceptional customer service and promptly addressing concerns.
- Approve/deny online banking enrollments
- Managed approximately 100 calls a day from members
- Keep employee directory up to date and order office supplies
- Update member addresses in various databases
Education
Bachelor of Science - Biological Sciences
University of Houston- Clear Lake
Clearlake, TX12.2023
Skills
- Organizational Skills
- Interpersonal Skills
- Training and Mentoring
- Quality Assurance
- Problem Solving
- Information Analysis
- Critical Thinking
- Time Management
Timeline
Sr. Project Engineer
Pinnacle Reliability
12.2023 - Current
Project Engineer
Pinnacle Reliability
12.2018 - 12.2023
Vault Teller
Shell Federal Credit Union
11.2016 - 11.2018
Teller
Shell Federal Credit Union
08.2015 - 11.2016
Member Assistant Center Operator
Shell Federal Credit Union
10.2011 - 08.2015
Bachelor of Science - Biological Sciences
University of Houston- Clear Lake
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