Stephanie Sherrell

• Provided high-level administrative support to the senior management team, enabling streamlined operations and supporting leadership's strategic initiatives.
• Developed, formatted, and distributed comprehensive documents, reports, presentations, and correspondence for both internal and external stakeholders, ensuring consistent professionalism and clarity.
• Managed complex schedules, coordinating meetings, appointments, and events for our Regional Vice President with attention to detail and prioritization of business needs.
• Organized domestic travel arrangements, including accommodations, itinerary planning, and logistics, ensuring seamless and efficient travel experiences.
• Supported budget preparation and analysis for executive review, contributing to informed financial decision-making and fiscal responsibility.
• Handled sensitive employee, customer, and business data with confidentiality, adhering to company privacy policies and legal standards.
• As the office manager in my role, oversaw office inventory, maintained records, and processed supply orders as needed to ensure operational efficiency across the administrative function.
• Processed and reviewed executive expense reports using specialized software, ensuring accuracy and compliance with company policies.
• Managed invoicing and payment workflows through an automated system, contributing to efficient and timely financial operations.
• As a mentor and dotted-line manager, I provided guidance, coaching, and development opportunities to administrative team members within Texas, fostering a collaborative work environment and supporting individual growth and team success.

• Tackled and addressed top-level, high-priority issues with professional administrative discretion
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars
• Scheduled and arranged personal travel for the CEO and family
• Opened, read and replied to e-mails, letters and correspondence on behalf of executives
• Processed executive subscriptions, license renewals, continuing education requirements and membership renewals
• Maintained company confidence and protected business operations by keeping sensitive information confidential
• Assist with planning and coordinating meetings, including small group and board meetings, on and off-site, including scheduling rooms/locations; plan for food/beverage; coordinating logistics such as place/name tags, and A/V setup; and greeting and directing attendees.
• During the search for a new Office Manager, maintained the duties of the role including supply ordering, coordination with building management
• Took on additional role of Philanthropic Relationship Manager for the family office in February 2022 which includes tracking charitable giving and assisting in the planning of annual updates and working with the Foundation in establishing new relationships with organizations that are under consideration for future giving

Projects:

• Established an Emerging Leaders mentoring program for our field employees and tracking method for internal use
• Worked with the Head of People and Regional Directors to identify candidates and engage participation
• Assisted in the authoring of an internal research project regarding the people and future of MOD and was the point of contact for drafts and final version of documents
• Member of the office consolidation and decommissioning project from spring 2020 to June 2022
• Project Manager for revamping of our Franchise Partner Ops team role including responsibilities and travel objectives. Led the group in revisions, timeline and final draft to present to ur COO and SVP, Partnerships

Core Responsibilities:

• Calendar management, travel coordination and expense reporting for the CEO, COO and Chief Purpose Officer
• Coordination of personal travel and events for the CEO and his family
• Main point of contact for our Board of Directors assistant’s group
• Tackled and addressed top-level, high-priority issues with professional administrative discretion.
• Partnered with our CFO to create 2021 company planning calendar and distributed to all board members and their assistants
• Inbox management and organization for the COO
• Company Zoom Meeting moderator for All-Hands Meetings, interviews, etc
• Was the lead in recruiting and hiring a new Executive Assistant for our CFO and CMO: reviewed resumes, handled initial screenings and led our hiring debrief
• Created Onboarding Plans for new Executives and Office Manager/EA
• Managed both internal and external speaking engagements for our CEO
• Provide Personal Assistant support to our Chief Purpose Officer including house organization, holiday card distribution, personal travel and appointments
• Coordination of all senior management events and offsite meetings
• Covered Chief of Staff duties during their maternity leave
• Partner with internal groups for team morale events and remote work standards

Projects:

• Provided in-depth information on social media marketing strategies and partnered with the VP, Marketing to implement ideas and text messaging marketing
• Point of contact for external recruiting search firms for our EVP search conducted in the fall/ winter 2019
• Partnered with HR to streamline the recognition process for support team

Core Responsibilities:

• Calendaring, travel coordination, expense reporting for CEO
• Coordinated travel for five executive team members when traveling with CEO
• Coordination of personal travel and events for the CEO
• Inbox management and organization for the CEO
• Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
• Managed both internal and external speaking engagements
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
• Substitute for front desk staff and other Executive Assistant when needed
• Partner with internal groups for team morale events

Projects:

• Volunteer Coordinator for the 1st annual CTO Vendor conference - internal conference with over 400 attendees and external speakers

Core Responsibilities:

• Calendaring, travel coordination, expense reporting for the SVP and team members
• Management of both internal and external speaking engagements
• Coordinated team events for 150 team members, including birthdays, anniversaries and coffee tastings
• Completed additional trainings offered by Starbucks in coffee education, latte art and coffee origins.
• Coordinated leadership meeting agenda and cadence, promotion document creation, annual review cycle documents and executive team communications
• Assisted with confidential company projects; working alongside PMs, our real estate and legal teams during the 2018 winter season
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Partnered with recruiting to hire administrative assistants for the org, led interview process and hired my replacement for the SVP, Finance & Shared Services
• Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
• After leaving, was available to my replacement for questions

Roles held at Amazon:

• Executive Assistant to VP, Consumables
• Executive Assistant to the Director, HR Shared Services

Projects of Note:

• Part of the Operations HR OLR task force to ensure that all promotion guidelines were met through the network of FCs
• Kaizen team member for several process improvement projects at Amazon, including new hire onboarding, candidate expense process and new hire reporting

Core Responsibilities:

• Created department Org charts and HR contacts lists
• Reviewed and assist in drafting of organization promotional documents during OLR
• Provided Amazon guidelines and procedure to new EAs within the organization and assisted with new EA training
• Partnered with HR and Finance leaders to keep updated on team progress, hiring and budget
• Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
• Calendaring, travel coordination, expense reporting for the leaders
• Management of both internal and external speaking engagements
• Coordinated team events including birthdays, anniversaries and holiday events for the organizations

Roles held at Amazon:

• Executive Assistant to two Directors, NAFC Ops
• Recruiting Services Specialist, Recruiting Services

Projects:

• Point of contact for temporary staffing and ran daily reports through peak season for all fulfillment centers in the US in 2011
• Assisted in the creation of the Recruiter New Hire Training for all incoming recruiters to Amazon and led monthly training sessions while part of Recruiting Services

Core Responsibilities:

• Revised and maintained master calendar to coordinate meetings across multiple time zones for three HR Directors within NAFC Fulfillment (Directors of HR, Director of FC Finance)
• Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars
• Traveled with the Director of US West, HR– taking notes, providing follow up to each with assigned tasks and errands as needed
• Set up meeting and event logistics for senior management and updated calendars
• Managed daily invoices, reports and proposals
• Collected and analyzed information to produce concise reports
• Assisted in the EA hiring process at Amazon: prescreen candidates, in-person interviews and hiring debrief meetings