Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Siegman

Coatesville,PA

Summary

Dynamic and detail-oriented Radiologic Technologist with a proven track record at Premier Urgent and Family Care. Expert in customer service and cash handling, I enhanced patient satisfaction through compassionate care and efficient imaging procedures. Skilled in NavaNet, I consistently ensured compliance with safety standards while fostering a collaborative team environment.

Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth front desk operations.

Diligent with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Pursuing full-time long term role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist/Radiologist Technologist

Premier Urgent and Family Care
05.2009 - 05.2010
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, directing calls to appropriate personnel.
  • Scheduled appointments and maintained organized calendar for staff members.
  • Processed incoming and outgoing mail, ensuring timely distribution.
  • Maintained front desk area, promoting professionalism and efficiency.
  • Assisted with administrative tasks, supporting office operations as needed.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Collected payments, processed transactions and updated relevant records.
  • Ran eligibility checks on insurance on NavaNet
  • Performed radiographic imaging procedures according to established protocols.
  • Evaluated images for technical quality and accuracy.
  • Prepared and positioned patients for imaging procedures.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
  • Instructed patients on proper positioning for imaging.
  • Operated radiologic equipment to obtain images of body structures.
  • Sanitized scanning machines after each patient to prevent spread of germs and illnesses.

Radiologic Tech Aid

Bryn Mawr Hospital
09.2007 - 05.2009
  • Operated imaging equipment to perform diagnostic procedures accurately.
  • Maintained patient safety and comfort during radiologic exams.
  • Collaborated with healthcare team to ensure timely and accurate diagnosis.
  • Ensured compliance with safety standards and infection control measures.
  • Documented patient information and procedures in electronic health records efficiently.
  • Reduced wait times for diagnostic imaging results by efficiently processing films and digital images.
  • Supported clinical staff by promptly providing diagnostic images needed for timely treatment planning and decisionmaking.
  • Increased patient satisfaction scores by consistently delivering professional, efficient, and compassionate care during imaging procedures.
  • Demonstrated versatility as a Radiologic Technician, proficiently performing various types of diagnostic exams such as X-ray, CT scan, MRI, and ultrasound studies.
  • Provided exceptional customer service while addressing patient concerns or questions regarding their diagnostic imaging experiences.
  • Streamlined workflow in the department by implementing an effective system for organizing patient records and appointment scheduling.
  • Contributed to a safe work environment by adhering to radiation safety guidelines and properly monitoring exposure levels.
  • Safeguarded patient confidentiality by diligently adhering to HIPAA regulations and best practices for handling sensitive health information.
  • Evaluated images for technical quality and accuracy.
  • Prepared and positioned patients for imaging procedures.
  • Explained imaging procedures to patients, offering comfort and assistance.
  • Assisted radiologist in performing special imaging procedures.
  • Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
  • Instructed patients on proper positioning for imaging.
  • Participated in continuing education programs related to radiology.
  • Transported patients to and from rooms

Education

Associate of Science - Radiologic Technology

Harcum College
Bryn Mawr, PA
05-2009

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Oral and writing communication
  • Hospitality services
  • Sensitive information handling
  • Guest relations
  • Document management
  • Skilled in NavaNet
  • Multitasking and organization
  • Data confidentiality
  • Visitor registration
  • Customer assistance and interaction
  • Payment processing
  • Billing
  • Running Insurance

Timeline

Front Desk Receptionist/Radiologist Technologist

Premier Urgent and Family Care
05.2009 - 05.2010

Radiologic Tech Aid

Bryn Mawr Hospital
09.2007 - 05.2009

Associate of Science - Radiologic Technology

Harcum College

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Stephanie Siegman