Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Additional Information
Certification
References
Work Availability
Quote
Work Preference
Interests
Construction
Timeline
Hi, I’m

Stephanie Simas

Bakersfield,CA
Stephanie Simas

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service and professional.

Overview

23
years of professional experience
1
Certification

Work History

Poolside Pool Store
Bakersfield, CA

Customer Service Representative
02.2024 - 09.2024

Job overview

  • Answered customer inquiries and provided accurate information regarding products and services.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Achieved high satisfaction ratings by resolving customer problems efficiently
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.

Lowes Home Improvment
Bakersfield, CA

Merchandising Specialist
03.2021 - 12.2023

Job overview

  • Developed and implemented merchandising strategies to maximize product sales.
  • Performed regular audits of store shelves to ensure accuracy of pricing labels.
  • Organized inventory of merchandise in stockroom, including labeling and tracking items.
  • Identified potential opportunities for cross-selling related products.
  • Trained new employees on proper procedures for stocking merchandise.
  • Guaranteed adherence to corporate merchandising policies

City Of Arroyo Grande
Arroyo Grande, CA

PreK Teacher
07.2001 - 08.2019

Job overview

  • Set and communicated ground rules for classroom based on respect and personal responsibility
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards
  • Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences
  • Taught children how to complete basic crafts such as paintings, drawings and decorations
  • Cleaned up spills promptly and conducted thorough sanitizing every time to control infections
  • Improved group and individual behavior with positive management strategies
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds
  • Organized and planned age-appropriate lessons involving reading, crafts, music and STEM. Sign Language was another form of communication I taught the students
  • Read stories to children, facilitated discussions and tied books into learning opportunities
  • Maintained organized and clean classroom and work areas
  • Engaged groups of culturally diverse children in creative, safe and focused setting
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities
  • Provided exceptional care to groups of up to 21 children between ages 3 and 5
  • Implemented and oversaw activities centered on promoting learning and imaginative play
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events
  • Assisted children in development of social, communication and problem-solving skills
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities
  • Incorporated music and art activities to encourage creativity and expression
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children
  • Secured indoor and outdoor premises to protect children under care
  • Led children in tidying up, handwashing and using the restroom to teach responsibility
  • Discussed new developments, misbehavior and concerns with parents or guardians
  • Encouraged positive behaviors, including patience with teachers and fellow kids
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families
  • Enforced rules to teach manners and maintain safe environment

Education

Cuesta College
San Luis Obispo, CA

from Early Childhood Education

University Overview

  • Completed coursework in Toddler care, Early childhood education and sign language I

Skills

  • Behavior management techniques
  • Early childhood knowledge
  • Age-appropriate activities
  • Strategic planning
  • Curriculum development
  • Employee supervision
  • Organizing skills
  • Compassionate , patient and nurturing
  • Drive to do my best and complete my task
  • Appointment Scheduling
  • Product Knowledge
  • Customer Relations
  • Product Sales
  • Active Listening
  • Process Optimization
  • Filing
  • Paperwork Processing

Affiliations

Affiliations
  • Elks member
  • Sunday School teacher for Prek and toddlers for 3 years
  • Volunteer Basketball coach for 4 years
  • Room mom for 6 years
  • Organizer for client.
  • Remodeling for clients.
  • Study holistic healing and nutrition.
  • American Sign Language.

Accomplishments

Accomplishments
  • Achieved recognition by management for friendly and responsive service
  • Education Strategies
    Employed special educational strategies and techniques during instruction to improve the development of sensory/perceptual-motor skills, language, cognition, and memory
  • Implemented STEM into our lesson plans, Cooking with health and nutrition. Started a garden and worked with the students with gardening.
  • Awards at Lowes for quality work and safety procedures.

Additional Information

Additional Information

My teaching purpose is to show children a safe , nurturing environment. Implementing learning into play while learning life skills. My passion has always been about children as I have 4 children myself. I specialize in creative music and movement and lesson planning. Crafts and STEM activities planning are my specialty too. Educating myself outside of work is my past time how to be a better teacher. Keeping up with the new information and studies to help children in all stages of development. I have a passion in studying about Autism, ADD/ADHD and behavior therapy. I have been working with Autism connection in our classroom the last 4 years. Helping other parents educate themselves as well as one and one support. I love teaching PLAIN AND SIMPLE!

Certification

  • Cupping Therapist
  • Early Child Hood Cerificate

References

References

Aaron Bailey 661-487-3926 Senior Director Bolthouse Farms, aaron.bailey77@yahoo.com

Courtney Patterson 661-444-4775 District Manager Chilis

Brooke Grimes 661-369-1674 Youth Pastor of Life Point Church

Availability
See my work availability
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tuesday
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friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Preference

Work Type

Full TimePart Time

Interests

Remodeling & Customer Service

Clerical Services

Construction

Construction

Specialize in remodeling and design with  multi task skills.  Maximize layout and design with colors and textures. Problem solving and working closely with clients to create what they are visualizing.

Timeline

Customer Service Representative
Poolside Pool Store
02.2024 - 09.2024
Merchandising Specialist
Lowes Home Improvment
03.2021 - 12.2023
PreK Teacher
City Of Arroyo Grande
07.2001 - 08.2019
Cuesta College
from Early Childhood Education

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Stephanie Simas