Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Simmons

Ripley,MS

Summary

Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Dollar General. Expert in cash handling accuracy and fostering team development. Demonstrates exceptional customer service management and a commitment to workplace safety, significantly improving store performance and staff proficiency. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Attentive retail professional brings 5years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. People- and service-oriented leader with positive attitude and remarkable work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Key Holder

Dollar General
10.2023 - 05.2024
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized store environment.
  • Collaborated with management to develop strategies for achieving sales goals and improving overall store performance.
  • Maintained open communication with management regarding sales performance, employee relations, and suggested improvements for the store''s operations.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Care Giver

Private Employer
01.2023 - 09.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.

Driver and Care Giver

Adult Angel Center
01.2023 - 09.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Lead Security Officer

Dirt Cheap Warehouse
01.2021 - 02.2022
  • Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
  • Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
  • Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
  • Maintained accurate records of incidents, providing detailed reports for management review and analysis.
  • Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
  • Developed strong relationships with local law enforcement agencies, enhancing collaboration on security-related matters.
  • Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
  • Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Regulated vehicle and pedestrian traffic onto building grounds.

Secretary

Tax Services
01.2020 - 04.2021
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Created and updated records and files to maintain document compliance.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Screened visitors and issued badges to maintain safety and security.

Housekeeper

Tippah County Hospital
01.2019 - 11.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.

Education

GED -

Ripley High School
Ripley, MS

Skills

  • Customer Service
  • Cash Handling
  • Cash Handling Accuracy
  • Training and mentoring
  • Store maintenance
  • Workplace Safety
  • Bank Deposits
  • Staff Training and Development
  • Customer Service Management

Timeline

Key Holder

Dollar General
10.2023 - 05.2024

Care Giver

Private Employer
01.2023 - 09.2023

Driver and Care Giver

Adult Angel Center
01.2023 - 09.2023

Lead Security Officer

Dirt Cheap Warehouse
01.2021 - 02.2022

Secretary

Tax Services
01.2020 - 04.2021

Housekeeper

Tippah County Hospital
01.2019 - 11.2019

GED -

Ripley High School

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Stephanie Simmons