Stephanie Simpson
Richmond,TX
Summary
Accomplished Program, Account, and Project Manager with 25+ years of expertise in driving growth and optimizing performance within Public Sector, Healthcare, and Commercial Interiors. Proven track record in managing complex contracts and projects, cultivating strategic vendor partnerships, and leading & training high-performing teams to deliver exceptional project results and client satisfaction. Adept at leveraging deep industry knowledge, strategic insights, and effective communication to exceed business objectives and enhance client relationships. Strong knowledge of logistics, pricing strategies and budgets. Great communication skills with a high level of detail. In addition to a degree in Interior Design, I hold a degree in Culinary Arts and numerous years of Trade Show and Event Management.
Overview
29
29
years of professional experience
Work History
Program Manager - Public Sector/Healthcare
Workspace Interiors/ODP Business Solutions
Houston, TX
12.2014 - 04.2024
- Program Manager - Healthcare (12/2014-01/2023); Program Manager - Public Sector (01/2023-04/2024)
- Directed contract management, spearheaded team training, and cultivated strategic vendor partnerships
- Accelerated growth in Public Sector & Healthcare markets through participation in strategic business reviews, impactful client presentations, and active industry-event participation
- Trade Show Coordination from concept to completion, including managing vendors, collateral and logistics
- Oversaw contract negotiations and compliance requirements (e.g Vizient, Premier, OMNIA, & State Contracts), effectively managing agreements and facilitating strategic pricing discussions and RFP responses to optimize financial outcomes to meet customer specifications
Global Account Manager
Furniture Marketing Group - WAVE Division
Houston, TX
08.2005 - 12.2014
- Drove sales growth for major global accounts including KBR, Shell, and DOW Chemical, achieving significant revenue increases through strategic account management
- Cultivated and leveraged key client relationships, enhancing business opportunities and strengthening partnerships through deep industry expertise and personalized engagement
- Led and developed a team of project managers and designers, providing comprehensive training in product knowledge and field expertise while enhancing their communication skills to ensure successful project execution and client satisfaction
Senior Project Manager - Intermarket Division
McCoy Rockford Commercial Interiors
Houston, TX
08.1999 - 08.2005
- Coordinated and managed incoming furniture projects from out of state partners, overseeing installation teams, permits, and delivery to ensure seamless execution, and successful partnership with other trades involved in projects
- Upheld schedules, monitored project progress, and addressed issues proactively, maintaining timelines and budgets, meeting key milestones, and ensuring client satisfaction throughout the project lifecycle
- Facilitated cross-functional collaboration among dealers, installation teams, and suppliers, driving efficient project completion and high-quality results
Senior Sales Assistant - Major Accounts
Debner + Company
Houston, TX
05.1998 - 08.1999
- Dedicated support for two major clients, Enron and Williams Communication, by managing order entry, ensuring specification accuracy, and overseeing logistics, delivery, and installations
- Coordinated and tracked project completion, including the timely resolution of punch lists, to ensure high standards of client satisfaction and project execution
Bakery & Catering Manager
Dessert Gallery Bakery & Cafe
Houston, TX
05.1995 - 05.1998
- Managed all aspects of bakery and catering operations, including hiring staff, coordinating catering and food industry events, developing menu, overseeing cost management, and maintaining vendor relationships to ensure high-quality service and efficient operations
- Directed employee training, managed maintenance agreements, and ensured compliance with business licenses and specialty restrictions (e.g., kosher, vegan) to deliver exceptional experiences and maximize client satisfaction
Education
Associate Degree - Culinary Arts
The Art Institute of Houston
Houston, TXAssociate Degree - Interior Design
School of The Art Institute of Chicago
Chicago, ILSkills
- Budgeting Proficiency
- Contract Analysis, Compliance, & Management
- Culinary, Catering, & Food Industry Experience
- Event & Trade Show Planning & Management
- Furniture Knowledge & Expertise
- Logistics Experience
- Microsoft Office Knowledge
- Presentation Skills & Collateral Development
- Process Improvement
- Program Management
- Project Implementation, Coordination, & Management
- Salesforce Experience
- Training & Development
Timeline
Program Manager - Public Sector/Healthcare
Workspace Interiors/ODP Business Solutions
12.2014 - 04.2024
Global Account Manager
Furniture Marketing Group - WAVE Division
08.2005 - 12.2014
Senior Project Manager - Intermarket Division
McCoy Rockford Commercial Interiors
08.1999 - 08.2005
Senior Sales Assistant - Major Accounts
Debner + Company
05.1998 - 08.1999
Bakery & Catering Manager
Dessert Gallery Bakery & Cafe
05.1995 - 05.1998
Associate Degree - Culinary Arts
The Art Institute of Houston
Associate Degree - Interior Design
School of The Art Institute of Chicago