Stephanie Slaughter

• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Processed payments, entering sales in register for prompt customer service.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Organized sales area and work station to showcase products and boost sales.
• Monitored current trends to understand fashions and better serve customer needs.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
• Mentored junior stylists, providing guidance on best practices in customer service, sales techniques, and fashion expertise.
• Organized successful in-store events to promote new product lines and engage potential clients.
• Collaborated with fellow stylists to create visually appealing store displays that attracted customers and showcased merchandise effectively.
• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Distributed business cards outside of salon to generate new business.
• Determined appropriate hair treatments based on conditions and textures.
• Educated customers on products to maximize benefits.
• Resolved guest complaints about service or style.
• Counted and documented opening and closing cash amounts daily.
• Participated in team meetings and staff training sessions.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
• Built rapport with clients to understand their style preferences and hair care routines.
• Managed inventory of hair care products and tools, ensuring availability of necessary items.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Analyzed sales data to identify trends and adjust inventory orders accordingly.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Oversaw daily operations to maintain store cleanliness and organization.
• Conducted performance evaluations and provided constructive feedback to employees.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Ran my own home salon. Color, cuts, waxing, and styling.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Served food and beverages promptly with focused attention to customer needs.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
• Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
• Streamlined store operations by organizing merchandise displays and restocking shelves promptly.