Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Stephanie Smith

Concord,NC

Summary

Confident and well-trained Respiratory Therapist with proven expertise in diverse modalities for managing respiratory symptoms, assessing patients and treating conditions. Analytical in approaching problems to meet patients' needs and achieve optimal outcomes. State-registered, fully certified and ready for fast-paced, challenging work. Flexible hard worker ready to contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Registered Respiratory Therapist

Atrium Health Cabarrus
Concord , NC
2018.06 - Current
  • Assess patient progress during treatments, effectively communicating results to healthcare professionals.
  • Ensuring compliance with safety regulations during the execution of respiratory therapy procedures.
  • Implement a variety of therapeutic approaches including oxygen therapy, aerosol medication delivery, chest physiotherapy, and airway clearance techniques to enhance the well-being of patients with respiratory conditions.
  • Manage comprehensive documentation of patient assessments, treatments, medication administration and treatment outcomes.
  • Deliver guidance on the proper utilization of inhalers and nebulizers to patients and their families.
  • Participate in professional development courses to enhance knowledge of current respiratory care practices.
  • Evaluate the effectiveness of treatments through careful monitoring of physiological responses using specialized equipment like spirometers and pulse oximeters.
  • Follow established guidelines to compliantly deliver services.
  • Maintain high quality standards for respiratory care and diagnostic services.
  • Maintain cleanliness and functionality of respiratory therapy equipment through regular inspections and cleaning.
  • Maintain patient airways with endotracheal intubation.
  • Educate trainees and other healthcare personnel on respiratory care procedures.
  • Monitor patient's vital signs, arterial blood gases or blood chemistry changes, consulting with physician during adverse reactions.
  • Ensure proper functioning of mechanical ventilators, therapeutic gas administration apparatus, and aerosol generators while adhering to specified treatment parameters.
  • Contribute to emergency situations by providing artificial respiration, external cardiac massage, and assistance with cardiopulmonary resuscitation.
  • Ensure compliance with physicians' orders for specific treatment protocols and durations.
  • Collaborate effectively with a multidisciplinary healthcare team to deliver optimal patient care across diverse medical cases.

Assistant Customer Service Manager

Harris Teeter
Charlotte , NC
2004.10 - 2013.11
  • Manage the recruitment process of new customer service personnel.
  • Generate weekly and monthly reports on key performance indicators.
  • Monitor and evaluate customer service performance to ensure adherence to established standards.
  • Ensure excellent customer satisfaction by promptly addressing routine queries and resolving service complaints.
  • Establish positive rapport with customers, managers, and customer service team members to foster a collaborative work environment.
  • Optimize shift schedules by factoring in typical loads and anticipated changes in order to meet coverage requirements.
  • Lead the training and supervision of customer service staff to deliver exceptional service, resulting in increased satisfaction levels.
  • Manage and evaluate the activities of the customer service team, offering ongoing performance feedback to team members.
  • Conduct comprehensive reviews to confirm consistency, quality, and conformance in completed tasks.

Store Manager

Shoe Show
Kannapolis , NC
2002.01 - 2004.08
  • Consistently implement safety protocols and follow company guidelines.
  • Analyze and document monthly sales data, expenses, and profitability.
  • Monitor inventory levels and place orders to restock shelves.
  • Consistently monitor employee performance to ensure alignment with objectives, promptly addressing any identified deficiencies.
  • Develop eye-catching displays and signage that influence customers' purchasing decisions.
  • Verify proper floor coverage by creating and managing weekly schedules within budgetary constraints.
  • Enhance work flow productivity through recruitment, supervision, and growth of exceptional employees.
  • Effectively determine customer needs through engaging conversations.
  • Sustain product integrity through proactive stockroom maintenance and removal of damaged inventory.
  • Achieve superior customer satisfaction by consistently applying best practices for maximizing revenue and minimizing loss.
  • Demonstrate strong problem-solving skills by effectively addressing customer concerns.
  • Manage inventory tracking and physical inventory counts to minimize loss.
  • Successfully handle opening and closing tasks involving sales balance, cash reconciliation, and bank deposit management.

Education

Associate of Applied Science - Respiratory Therapy

Central Piedmont Community College
Charlotte, NC
2018-05

Skills

  • Airway Management
  • Ventilator management
  • Medication Administration
  • Electronic Medical Records
  • Cardiopulmonary Resuscitation
  • Neonatal intensive care
  • Coaching and Mentoring
  • Analytical Thinking
  • Adaptability and Flexibility
  • Multitasking
  • Problem-solving abilities
  • Time Management
  • Interpersonal Skills
  • Attention to Detail

Certification

  • Registered Respiratory Therapist through National Board for Respiratory Care
  • Respiratory Care Practioner through NC Respiratory Care Board
  • Basic Life Support certified
  • Neonatal Resuscitation Program certified
  • Member of the American Association for Respiratory Care

Accomplishments

  • Inducted into Phi Theta Kappa Honor Society

Affiliations

  • Member of the National Police Wives Association
  • Active with the Warriors Always Rise Charity

References

References available upon request.

Timeline

Registered Respiratory Therapist

Atrium Health Cabarrus
2018.06 - Current

Assistant Customer Service Manager

Harris Teeter
2004.10 - 2013.11

Store Manager

Shoe Show
2002.01 - 2004.08

Associate of Applied Science - Respiratory Therapy

Central Piedmont Community College
  • Registered Respiratory Therapist through National Board for Respiratory Care
  • Respiratory Care Practioner through NC Respiratory Care Board
  • Basic Life Support certified
  • Neonatal Resuscitation Program certified
  • Member of the American Association for Respiratory Care
Stephanie Smith