Stephanie Smith
North Canton,OH
Summary
Versatile and dependable, with a proven track record at Pathway Caring For Children, I excel in compassionate care and technical troubleshooting. Demonstrated achievements include enhancing family well-being through effective behavioral management and ensuring system reliability. My skills blend first aid proficiency with tech-savviness, making me a valuable asset to any team.
Developed skills in dynamic home environment, looking to transition into new field. Expertise in organization and coordination, with focus on time management and resource allocation. Eager to bring these transferable skills to new professional setting.
Overview
22
22
years of professional experience
Work History
Family Manager, Primary Caregiver
Pathway Caring For Children
12.2013 - Current
- Managed finances effectively with budgeting and expense tracking to achieve financial goals.
- Established routines within the household that promoted consistency in daily living while allowing flexibility when needed.
- Maintained a clean and organized household for improved efficiency and stress reduction.
- Coordinated daily activities, ensuring punctual attendance at school, appointments, and extracurricular activities.
- Managed medical appointments, ensuring each family member received appropriate care while maintaining comprehensive records of health-related information.
- Fostered independence in children by teaching them essential life skills such as time management, organization, and self-care techniques.
- Attended to the emotional well-being of each family member, providing support during challenges and celebrating accomplishments.
- Served as liaison between children''s schools, instructors, coaches, or other service providers to ensure seamless coordination of resources/supports required by the family unit effectively addressed everyone''s needs.
- Handled conflict resolution within the family unit to promote an environment of understanding and harmony.
- Supervised home maintenance and repair projects to ensure safe and functional living space.
Satellite and Cable Installation Technician
Digital Dish, Time Warner Cable
09.2007 - 09.2013
- Demonstrated strong troubleshooting abilities in identifying and addressing signal disruptions or other technical difficulties promptly.
- Maintained accurate records of completed jobs, including work orders, inventory reports, and customer feedback forms for quality assurance purposes.
- Provided exceptional customer support by answering inquiries about billing, channel availability, and system upgrades in a knowledgeable manner.
- Conducted thorough site surveys before installations to identify potential challenges or hazards that could affect project success or safety.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Provided training on use, troubleshooting, and calibration of equipment.
- Installed and configured new devices and system components.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Responded to service requests during and after business hours.
- Connected components to exterior cable systems and tested connections for adequate power and functional links.
- Successfully trained new hires.
Dental Assistant Intern
Canby Family Practice Clinic
07.2003 - 03.2005
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
- Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
- Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
High School Diploma -
I'Sot Private School
Canby, CA06-2001
Skills
- First aid and safety
- Special needs support
- Customer service skills
- Compassionate care
- Behavioral management
- Tech-savviness
- Childcare experience
- System repairs
- Dependable and responsible
- Problem-solving
- Equipment Repair
- Troubleshooting
Timeline
Family Manager, Primary Caregiver
Pathway Caring For Children
12.2013 - Current
Satellite and Cable Installation Technician
Digital Dish, Time Warner Cable
09.2007 - 09.2013
Dental Assistant Intern
Canby Family Practice Clinic
07.2003 - 03.2005
High School Diploma -
I'Sot Private School
Similar Profiles
Taylor C. SteinerTaylor C. Steiner
Teaching Assistant at Caring for ChildrenTeaching Assistant at Caring for Children
Catherine MonterrubioCatherine Monterrubio
Inventory Manager at Citizens Caring for ChildrenInventory Manager at Citizens Caring for Children
Fakiha JavedFakiha Javed
Clinical Supervisor - Speech Language Pathologist at The Circle - Caring for ChildrenClinical Supervisor - Speech Language Pathologist at The Circle - Caring for Children