Stephanie Smithnosky
Akron,OH
Summary
Highly analytical and detail-oriented assistant with 5+ years experience in Merchandising working for a major retailer. Skilled in trend analysis, sales data, vendor communication, and identifying opportunity with a proven record of exceptional accuracy. Strong understanding of the 5 rights of retail and the buying process. Professional and reliable individual committed to staying organized and positive.
Overview
16
16
years of professional experience
Work History
Diamond Fashion Detail Assistant
Signet Jewelers
04.2022 - 09.2024
- Responsible for the sample process
- Communication with vendors regarding price variances, line sheet updates, Web SKU inquiries, new test style selections, Memo RTVS, markdowns, and any issues that may arise
- Utilizing ranked sales reports to identify SKU sell-through against the benchmark to determine if it is strong enough to go into assortment review
- Responsible for summarizing sales and weekly trends by subclass under the diamond fashion category
- Running weekly Ranked Sales Reports and presenting the top styles from the previous week
- Building the launch tracker with all selections for the upcoming season
- Organizing and billing sample RTVs as needed
- Calculating new costs for Markdowns and communicating the information to Accounts Payable
- Attending vendor meetings, strategy meetings, design sessions, assortment reviews, and line reviews
- Assisted in reviewing sketches for sample selections
- Managing the Hold Queue resolving any PO issues or price variances
- Reviewing new line sheets to ensure all attributes are accurate
- Responsible for building all new in-store test SKUs and third party web SKUs.
- Ensuring new products are added to the website by completing the web tracker and organizing images
- Resolving questions from the Web team
- Selecting styles for photography, filling out photo cards, and processing the transfer
- Organizing product in trays for line reviews and inventory
- Setting up jewelry on displays for plan-o-grams
- Communicating with departments including the DC, Marketing, Sourcing, and Planning
- Scheduling bi-weekly informative TBs and proactively gathering insights into the business and buying/planning
- Volunteering for every Store1 opening and running the register
Client Finance Analyst
SIRVA Worldwide Relocation & Moving
10.2017 - 11.2019
- Analyzing expenses to determine what is reimbursable and non-reimbursable to the transferees
- Understanding the client policies to correctly process expenses and to advise documentation needed
- Ensuring the proper taxes are grossed up or withheld on expenses
- Understanding tax codes to correctly process expenses
- Reconciling vouchers and payments to ensure the systems balance for billing
- Recognizing inconsistency between systems and determining the solution
- Building and formatting invoices to bill clients based on their invoice standards
- Multi-tasking to ensure deadlines are met
- Assisting my team when they need help with a task
- Training team members on Domestic expenses and billings
- Completing tasks in APEX
- High accuracy allowed me to handle all Winco expenses and billing to achieve consistency for the client
- Assisted in building an expense matrix for Winco
- Answering client questions regarding invoices
- Communicating with Relocation Consultants, Managers, and Directors regarding expenses, billing, and client standards
- Processing vendor invoices
- Building ad-hoc reports to present specific information to the client
Knowledge Base Team
Signet Jewelers
10.2012 - 10.2017
- Building special order SKUs
- Analyzing costs from vendors to ensure accuracy with reasoning
- Calculated retails on orders based on availability and pricing from our vendors
- Contacted vendors and collected information needed to finalize orders
- Close contact with our stores to assist with their needs while providing a superb guest experience on the phone
- Worked on many special projects, for example; finding and clearing the system of incorrect information and answers. Also, building SKUs for the Mothers Jewelry vendor which would be used for 4-5 years.
- Peer trainer and also assisted in training those who had a bit more experience in the department who were struggling. Helped them get up to date while maintaining a strong work pace to ensure they didn’t fall behind
- Store1 team which included handling price quotes and orders for employees and executives
- Volunteered for The Sunshine Committee to bring morale, ethics, and smiles to the department
- Assisted with company charity fundraisers wherever possible
Dress Department
Dillard’s
10.2010 - 01.2012
- Organized the department to attract and maintain our strong customer basis
- Dressing the mannequins with the most recent, fashionable trends
- Counted money in the POS registers in the morning and ensured drawers were correct at the end of night
- Building relationships ensuring the customer will return
- Surpassing sales goals
Sales associate, trend/shoe specialist
Charlotte Russe
03.2009 - 10.2010
- Maintained the shoe department making sure all the new styles were out, organized, and pleasing to view
- This was on the sales floor and in the stock rooms
- Decided the styles for display, keeping the mannequins throughout the store up to date with current trends
- Providing the best customer service to each individual which led me to receiving a100% secret shopper score
Education
Fashion Merchandising
Virginia Marti College
Lakewood, OHDiploma -
St. Vincent St. Mary High School
Akron, OH06-2007
Skills
- Detail Oriented
- Highly Accurate
- Proficient in Microsoft Office
- Master in Microsoft Excel
- Quality Organizational Skills
- Quick learner
- Reliability
- Ability to work under pressure
- Communication skills
- Critical thinking and problem solving
- Trend Analysis
- Retail Math
- Adaptability
- Teamwork
- Multi-tasking
- Time management
Training
- Retail Math - Part 1&2
- Retail Reports
- Beginner, Intermediate, and Advanced Excel
- In-Store Experience and Field Communications
- Trends
- Colored Stones
- Diamond Basics
- Metals
Awards
- Received numerous platinum awards at Signet Jewelers for achieving 100% on my audits every month for 5 years
- “We put the special in your order” awards which entails nominations from co-workers or stores
- Shine award for outstanding customer service.
Timeline
Diamond Fashion Detail Assistant
Signet Jewelers
04.2022 - 09.2024
Client Finance Analyst
SIRVA Worldwide Relocation & Moving
10.2017 - 11.2019
Knowledge Base Team
Signet Jewelers
10.2012 - 10.2017
Dress Department
Dillard’s
10.2010 - 01.2012
Sales associate, trend/shoe specialist
Charlotte Russe
03.2009 - 10.2010
Fashion Merchandising
Virginia Marti College
Diploma -
St. Vincent St. Mary High School
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