Stephanie S. Tayara
Chapin,SC
Summary
Strategic talent development leader with over a decade of experience driving diversity, equity, and inclusion (DEI) initiatives, employee engagement programs, and organizational culture transformations. Proven track record of designing and executing high-impact development programs, fostering inclusive workplace cultures, and delivering measurable results. Adept at aligning people strategies with business goals, building cross-functional partnerships, and driving innovation in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Talent Development Program Manager
Unum
08.2023 - 12.2024
- Partnered with GP Strategies Corporation to implement innovative learning solutions, enhancing employee engagement and professional growth.
- Designed and delivered monthly career development workshops, driving professional growth for over 1,500 employees and managers, contributing to an overall increase in employee retention.
- Championed the integration of Inclusion and Diversity principles into all career development initiatives, fostering an inclusive culture that resulted in an increase in employee engagement within underrepresented groups.
- Developed a strategic partnership with employee resource groups, providing tailored resources that led to improvement in career advancement opportunities for participants.
- Orchestrated an annual employee recognition program, culminating in a high-impact event at Disney, honoring 300+ high performers and reinforcing company-wide performance excellence.
- Spearheaded cross-functional team collaboration, resulting in improved communication and timely project delivery.
Sr. Human Resources Program Specialist
Unum
10.2021 - 08.2023
- Led the end-to-end management of the Accelerated Leadership Program, where 50% of participants were promoted to managerial roles, showcasing the program’s success in developing future leaders.
- Designed and launched the Future Leaders Program, which targeted the growth of entry-level employees; this initiative resulted in a 40% increase in employee retention in key operational roles.
- Negotiated and managed vendor relationships for leadership programs, saving the company $1,000s annually while maintaining high quality service delivery.
- Conducted data analysis across multiple sources, identifying key trends that informed corporate initiative, leading to a 25% improvement in program effectiveness.
Regional Executive Assistant, NW Sales
Unum
10.2017 - 10.2021
- Managed a $1M+ annual sales operating budget, optimizing resource allocation that contributed to an increase in regional sales performance.
- Mentored 13 Territory Office Managers, leading to an overall improvement in operational efficiency across the Northwest region.
- Developed and led multiple virtual workshops, enhancing the skills of Territory Office managers, and driving a 20% improvement in regional employee satisfaction.
- Streamlined the onboarding process for Territory Office Managers which led to a reduction in time-to-productivity.
Administrative Assistant
Unum
09.2015 - 10.2017
- Reengineered the candidate interview process, reducing time-to-hire by 25% and improving hire quality.
- Enhanced customer service processes, decreasing handle time by 13% and improving satisfaction scores.
- Orchestrated 15+ major meetings and events, boosting internal communication and collaboration.
Customer Service Specialist I
Unum
12.2014 - 09.2015
- Exceeded performance metrics by managing 90+ calls daily, earning recognition for exceptional customer service.
- Identified and resolved gaps in customer retention, reducing churn by 5%.
- Led an engagement team, driving an increase in employee satisfaction scores.
- Awarded Voice of the Customer for handling escalated calls calmly, finding resolutions that satisfied both the organization and the customer's needs.
Education
Bachelor of Science - Sport and Entertainment Management
University of South Carolina
Columbia, SC12.2013
Skills
- Diversity, Equity, and Inclusion Strategy
- Employee Engagement & Recognition Programs
- Leadership Development & Talent Management
- Learning Program Design & Vendor Management
- Data-Driven Decision-Making
- Cross-Functional Collaboration
- Project Management & Process Optimization
Timeline
Talent Development Program Manager
Unum
08.2023 - 12.2024
Sr. Human Resources Program Specialist
Unum
10.2021 - 08.2023
Regional Executive Assistant, NW Sales
Unum
10.2017 - 10.2021
Administrative Assistant
Unum
09.2015 - 10.2017
Customer Service Specialist I
Unum
12.2014 - 09.2015
Bachelor of Science - Sport and Entertainment Management
University of South Carolina
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