Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephanie S. Murrill

Woodstock,GA

Summary

Multifaceted and consummate U.S. government and non-government recruitment & management professional, offering experience and distinct hands-on leadership expertise, with thorough understanding of information technology, healthcare workflows and Electronic Medical Records processes.

Overview

19
19
years of professional experience

Work History

Senior Engagement Owner

Oracle Health
01.2020 - Current
  • Veterans Administration Regional Engagement Owner for multiple sites and lead for Clinically Driven Revenue Cycle problem management initiative
  • Manage operations and maintenance services consisting of incident management, configuration management, provisioning, release management, new hire training, help desk, and overall support for each site after go-live
  • Provided guidance and oversight to the training team on completion of deliverables, such as schedule creation, training execution and go live support
  • Maintained deliverable timelines and continued to be the escalation point for risks and mitigation steps for the sites within a Wave
  • Supported major events, such as, Current State Review, Training Kickoff Workshop, Deployment Kickoff, Weekly Calls, etc
  • Worked with Engagement Executive, Site Leadership, Partnership Leadership and other Wave Leads to implement an overall successful deployment
  • Managed 43 sites as Training Wave Lead supporting business processes and timelines in preparation for end-user training in the deployment of Patient Accounting software
  • Provided support to the project team members and responsible for resource management to meet contracted project plan deliverables
  • Managed Team of 25 Site Leads & Training Coordinators to facilitate training for VA staff on EHRM solutions and workflows so they can perform job functions

Client Services Technical, Executive Recruiter & Site Lead

Sharpe Edge Solutions, LLC & Ellitgroups
01.2017 - 01.2020
  • Skilled in Recruitment, Sales, Customer Relationship Management (CRM), Management, Cerner, Epic and Networking
  • Mentored candidates on interviewing skills in preparation for client interviews. Maintained a 100% success rate in candidate job placements.
  • Advised clients in selecting candidates who fit the job requirement as well as meeting their business needs
  • Experienced Business Development Specialist with a demonstrated history of working in the Health Information Technology industry
  • Collaborated and served as liaison among vendors, consultants, business units, technology team and executive management for activation for a large healthcare system

Business Development & Sr. Recruitment Specialist

IT Works Recruitment
01.2016 - 01.2017
  • Specialized solely in the provision of contract and permanent recruitment consultancy to support Epic & Cerner solutions for the healthcare industry
  • Pursued strategic opportunities with healthcare organizations who utilize Epic & Cerner electronic healthcare records by cultivating partnerships and client relationships, while identifying new client business
  • Interviewed potential talent to determine whether there is a candidate-client match
  • Mentored 50+ candidates on interviewing skills in preparation for client interviews
  • Advised clients in selecting candidates who fit the job requirement as well as meeting their business needs
  • Conducted thorough candidate screenings to ensure best fit for roles.
  • Improved company workforce quality with targeted hiring initiatives.
  • Improved candidate retention with comprehensive follow-up processes.
  • Conducted thorough candidate screenings through interviews and background checks, ensuring a high level of fit for each role.
  • Conducted regular follow-ups with placed candidates, ensuring satisfaction and addressing any concerns or issues proactively.
  • Managed end-to-end recruitment process for multiple roles simultaneously, meeting tight deadlines without compromising quality.

Clinovations Senior Manager Consultant

MedStar
01.2013 - 01.2016
  • Focused on multiple healthcare technology implementations in transition from Centricity to Cerner across 300+ ambulatory care-giving sites, such as Cardiology, Orthopedics, various specialties & urgent care clinics and 6 hospital systems
  • Interviewed and assessed potential candidates for team projects to evaluate their suitability and alignment with client needs
  • Recruited, Interviewed and managed team of 110 physician and Nurse Informaticists who personalized templates in one-on-one sessions, supported go lives, stabilized & optimized hundreds of end users transitioning from Centricity to Cerner
  • Managing Liaison between Physician Informaticists, practicing physicians & Command Center Strategist to ensure timely resolution of system issues, address workflow questions and review enhancements during optimization
  • Led C-suite discussions around most efficient handling of physician adoption
  • Participated with project leadership in meetings to discuss issue resolution and communication resulting from personalization sessions
  • Managed assessment processes in the medical office to determine the level of operational efficiency with particular emphasis on Patient flow, Point-of-care documentation and ordering, Clinical documentation strategy and tactics, In-office communication, Chart abstraction, Document management
  • Directed team to evaluate the use of Cerner Ambulatory functionality and make recommendations for optimization to improve operational efficiency, increase productivity, Standardize routine operational tasks

Lead Implementation Project Manager (contractor)

TriHealth Orthopedic and Spine Institute
01.2012 - 01.2013
  • Responsible for simultaneously managing multiple dynamic Command Center, Ambulatory, Acute Care & Practice Management projects for physician support
  • Conducted elbow support for 100+ physicians and other clinicians in the adoption of EpicCare
  • Collaborated and served as liaison among 5 vendors, more than 400 consultants, business units, technology team and executive management for multiple activations
  • Developed and maintained project work plan, milestones, and goals based on information from delivery, business development, client, project resources coordinators, and core team leads
  • Created strategies for risk mitigation, contingency planning, and execution
  • Supported the go-live support strategy and/or system implementation effort by coordinating overall project by tracking progress, communicating changes and reporting status updates to stakeholders
  • Responsible for issue resolution

Senior Program Manager (contractor)

Advantage Consulting – Healthcare Technology Solutions
01.2011 - 01.2012
  • Responsible for simultaneously managing multiple dynamic Command Center, Ambulatory, Acute Care & Conducted elbow support for physicians and other clinicians in the adoption of EpicCare
  • Collaborated and served as liaison among vendors, consultants, business units, technology team and executive management for activations
  • Developed and maintained project work plan, milestones, and goals based on information from delivery, business development, client, project resources coordinators, and core team leads
  • Created strategies for risk mitigation, contingency planning, and execution
  • Supported the go-live support strategy and/or system implementation effort by coordinating overall project by tracking progress, communicating changes and reporting status updates to stakeholders
  • Responsible for issue resolution

CPOE Project Manager (contractor)

Insight Global, WellStar Health System
01.2010 - 01.2011
  • Created and controlled the development of system specific project plans, task sequencing, goals, deadlines, testing and implementation to the extent to which tasks were performed concurrently; this included post-live support of complex system applications
  • Developed and maintained Charter, Scope and supporting documentation for Stakeholder signoff
  • Monitored resource utilization and costs
  • Managed all implementation activities of assigned projects with design, build and validate team
  • Coordinated and integrated project activities across multiple functional lines
  • Provided direction and supervision of team members on daily activities and team projects
  • Served as liaison with third party vendors as related to upgrades, integration, researching business needs, and escalating reported issues and questions

Ambulatory Implementation Specialist

Sentara Healthcare
01.2006 - 01.2009
  • Focused on multiple healthcare technology implementations across 100 care-giving sites, including acute care hospitals, assisting living facilities, outpatient and nursing centers and primary care clinics
  • Managed project team assigned to support full implementation life cycle including training and management of change activities
  • Controlled and completed comprehensive design and implementation of EMR system in physician practice
  • Implemented modules including CPOE, Results Review, InBasket, Office/Hospital Visit, RxHub, Dragon, MyChart
  • Implemented Fax Server technology within practices to allow electronic prescriptions to be send directly to pharmacies reducing errors and wait time

Education

Bachelor of Arts - Business Administration, Concentration in Business Management

Bennett College
Greensboro, North Carolina

Skills

  • Executive and Technical Recruitment
  • Planning and Operations
  • Staff Management and Development
  • Quality Control / Management
  • Contract Negotiations
  • Conflicts Resolution & Crisis Management

Accomplishments

  • Recruited, Interviewed, hired and managed team of 110 physician and nurse informaticists who personalized templates in one-on-one sessions, supported go lives, stabilized & optimized hundreds of end users transitioning from Centricity to Cerner (Oracle Health).
  • More than 15K Data Engineer, Database Administrator (DBA), Solutions Architect, Cloud Data Architect, Business Intelligence Developer, Department of Defense, Veterans Administration & Healthcare IT followers on LinkedIn, to name a few role types that I have successfully recruited.
  • Successfully leveraged and created Targeted LinkedIn Ads, utilized Niche Job Boards, Employee Referral Programs, & University Partnerships to recruit the right talent for the right jobs.

Timeline

Senior Engagement Owner

Oracle Health
01.2020 - Current

Client Services Technical, Executive Recruiter & Site Lead

Sharpe Edge Solutions, LLC & Ellitgroups
01.2017 - 01.2020

Business Development & Sr. Recruitment Specialist

IT Works Recruitment
01.2016 - 01.2017

Clinovations Senior Manager Consultant

MedStar
01.2013 - 01.2016

Lead Implementation Project Manager (contractor)

TriHealth Orthopedic and Spine Institute
01.2012 - 01.2013

Senior Program Manager (contractor)

Advantage Consulting – Healthcare Technology Solutions
01.2011 - 01.2012

CPOE Project Manager (contractor)

Insight Global, WellStar Health System
01.2010 - 01.2011

Ambulatory Implementation Specialist

Sentara Healthcare
01.2006 - 01.2009

Bachelor of Arts - Business Administration, Concentration in Business Management

Bennett College

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Stephanie S. Murrill