Stephanie Snyder
Masontown,PA
Summary
Diligent Clinical Supervisor with significant experience in clinical supervision and staff management. Successfully implemented training programs that improved team efficiency and patient care. Demonstrated leadership and conflict resolution skills in high-pressure environments.
Dynamic individual with hands-on experience in Substance Abuse / Recovery and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
Work History
Clinical Supervisor
Good Works Life Recovery House
12.2021 - Current
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
- Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
- Monitored adherence to ethical guidelines among clinical staff members, supporting their ongoing professional growth while maintaining high quality care standards.
- Advocated for patient rights, ensuring their voices were heard in treatment planning and decision-making processes.
- Conducted performance evaluations for clinical staff, identifying areas for development and implementing targeted training programs.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Owner/Director
The Hope House of Uniontown
07.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Maintained detailed records of residents'' progress and communicated updates to family members as appropriate.
- Expanded program offerings by researching evidence-based practices in addiction treatment and incorporating new techniques into existing protocols as needed.
- Reduced relapse rates by coordinating with external healthcare providers to ensure continuity of care for each resident.
- Promoted a safe and stable living environment by conducting regular room inspections, maintaining cleanliness standards, and addressing maintenance issues promptly.
- Collaborated closely with clinical teams to ensure that each resident received the appropriate level of care and support during their stay.
- Boosted referral numbers from local hospitals and clinics through effective networking efforts with professionals in the addiction treatment field.
- Increased resident satisfaction through compassionate support, attentive listening, and tailored guidance during their recovery journey.
Laboratory Technician
West Virginia University Medicine
08.2021 - 11.2021
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Maintained documentation on tests performed in lab.
- Collected and performed analytical testing on in-process product.
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
Medical Assistant
Excela Health Orthopedics
01.2012 - 01.2014
- Patient triage
- Bandage, suture, and cast removal
- Scheduled advanced imaging procedures
- Scheduled surgeries as well as worked with insurance companies to obtain approval for procedures
Mobile Paramedical Examiner
Examone
01.2012 - 12.2012
- Conduct paramedical examinations in home and offices for various insurance companies
- Perform vital signs, urine collection, and blood draws
- Process specimens and send to appropriate laboratory
- Complete cases using web based program from home
Office Coordinator
Dr. Pradeep Kumar
01.2011 - 01.2012
- Worked independently scheduling patients for procedures at 6 different locations
- Instructed patients on how to prepare for their procedure as well as provided them with prep when necessary
- Followed up with patients' post procedure and also informed them of results
- Coordinated multiple office staff to support physician's patient schedule
- Revised and implemented office policies and procedures
Clinical Supervisor
St. Joseph's/Candler Medical Group
01.2007 - 01.2011
- Managed staff of 7 clinical staff employees
- Managed daily operations of the back office
- Managed laboratory including all testing and specimens
- Maintained office compliance with OSHA and other hospital policies/procedures
- Directed monthly clinical meetings
- Ordered all medical supplies
- Performed patient triage in office and over telephone
- Initialized patient referrals and prior authorizations
- Served as Medical Assistant to family practice and internal medicine physicians
- Performed injections, EKGs, bone density exams, phlebotomy, and patient education
Clerical Coordinator
St. Joseph's/Candler Medical Group
01.2005 - 01.2007
- Managed daily front office operations
- Ordered front office supplies
- Performed ICD-9 coding and billing
- Managed appointment scheduling
- Greeted patients
Education
Diploma -
Connellsville Area High School
Associate of Applied Science - Medical Assisting
Western School of Health And Business
Monroeville, PA08-2005
Skills
- Clinical education/assessment
- Staff education and training
- HIPAA
- Health administration
- Patient relationship management
- Unit leadership/supervision
- Substance abuse treatment
- Compliance with regulatory guidelines
- Training and mentoring
- Problem-solving abilities
- Multitasking Abilities
- Team building
- Operations Management
Affiliations
- Hope Works
Timeline
Clinical Supervisor
Good Works Life Recovery House
12.2021 - Current
Laboratory Technician
West Virginia University Medicine
08.2021 - 11.2021
Owner/Director
The Hope House of Uniontown
07.2021 - Current
Medical Assistant
Excela Health Orthopedics
01.2012 - 01.2014
Mobile Paramedical Examiner
Examone
01.2012 - 12.2012
Office Coordinator
Dr. Pradeep Kumar
01.2011 - 01.2012
Clinical Supervisor
St. Joseph's/Candler Medical Group
01.2007 - 01.2011
Clerical Coordinator
St. Joseph's/Candler Medical Group
01.2005 - 01.2007
Diploma -
Connellsville Area High School
Associate of Applied Science - Medical Assisting
Western School of Health And Business
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