Stephanie Sodorsky
Waco,TX
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Security Monitor
M. C. Dean
04.2022 - 05.2023
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Managed monitoring of over 10 contractors per day.
- Established friendly work environment with contractors and colleagues.
Security Monitor
Fluor
08.2021 - 05.2023
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Examined doors, windows and gates to verify security.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Managed overview of up to six contractors per day.
Administrative Assistant/Service Manager
Kwik Kar Complete Auto Care
04.2018 - 07.2021
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Created reports, spreadsheets and recorded inventory for store management, safety, and waste management.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Used Excel and Word to create presentations, reports and spreadsheets.
- Managed over 40 calls per day scheduling appointments and itinerary coordination for both clients and personnel.
- Organized and updated databases, records and other information resources.
- Created organized filing system to manage department documents.
- Cultivated strong relationships while executing contracts with vendors and partners supporting administrative operations.
Barista
AAFES Starbucks
03.2016 - 08.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled inventory, deliveries and waste reports.
- Managed over 50 customers per day, using upsells to increase sales.
Barista
AAFES Starbucks
08.2015 - 03.2016
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled inventory, deliveries and waste reports.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned to speak enough French to communicate with foreign customers.
- Managed over 50 customers per day, using upsells to increase sales.
Sales Associate
Kohls
07.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked new inventory from truck deliveries to increase sales.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Built new and seasonal promotional displays with colleagues for optimal sales.
Server
Smokey Bones Bar & Grill
05.2014 - 02.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Managed over 30 customers per day, using upsells to increase sales.
Barista
AAFES Starbucks
08.2012 - 11.2014
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Managed over 50 customers per day, using upsells to increase sales.
- Used POS system to accurately enter orders and process payments.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
High School Diploma -
Denbigh High School
Newport News, VA06.2011
Skills
- Attentive and Observant
- Risk Analysis Training
- Prioritization
- Customer Relations
- Spreadsheets
- Recordkeeping
- Schedule Management
- Sorting and Labeling
- Merchandising
- Employee Training
- Account Balancing
- Monetary Transactions
Reading, writing, photography, art, and baking
As a person with a creative mind I've always had a passion for these things. I am very passionate about all my hobbies as they allow a release from the mundane things in life. All of them allow for a use of imagination but still have structure and beauty. Throughout the year i usually rotate between my hobbies pending weather and things that may spark my imaginative side.
Languages
German
Native or Bilingual
Timeline
Security Monitor
M. C. Dean
04.2022 - 05.2023
Security Monitor
Fluor
08.2021 - 05.2023
Administrative Assistant/Service Manager
Kwik Kar Complete Auto Care
04.2018 - 07.2021
Barista
AAFES Starbucks
03.2016 - 08.2017
Barista
AAFES Starbucks
08.2015 - 03.2016
Sales Associate
Kohls
07.2015 - 01.2016
Server
Smokey Bones Bar & Grill
05.2014 - 02.2015
Barista
AAFES Starbucks
08.2012 - 11.2014
High School Diploma -
Denbigh High School
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