Highly-focused and ambitious Director of People & Culture, Retail Leader and Sales Manager. Extensive workforce management and organizational strategy background, across multiple industries (Retail, Fitness, Hospitality). Talented in leading HR functions and training, including and not limited to employee lifecycle management, employment law compliance, compensation structures, and benefits programs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of People & Culture
Rendezvous Mountain Rentals
Wilson, WY
07.2021 - Current
Actively serve on the executive leadership council as the Human Resources Business Partner, overseeing corporate People strategy and architecture, innovation, metrics and employee engagement.
Partner with stakeholders to strategize and execute best-in-class People Operations practices. Devise and execute employee development, performance oversight, compensation and benefits programs.
Facilitate the delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Research, identify and maintain knowledge of labor regulations, legal requirements and government reporting regulations.
Direct the process of organizational planning for People Operations by evaluating company-wide structure, job design and manpower forecasting.
General Manager
Equinox
Bloomfield Hills, MI
07.2019 - 07.2021
Developed service and sales strategies to improve retention and revenue.
Delivered exceptional client experiences through hands-on leadership of sales advisors and managers.
Recruited, trained and empowered employees to achieve key performance indicators (managed 110+ employees).
Assistant General Manager
Equinox
Bloomfield Hills, MI
11.2018 - 07.2019
Managed daily operations of the club, including scheduling, payroll, and supervising staff.
Store Manager
Shinola
Troy, MI
02.2018 - 11.2018
Strengthened work flow productivity by hiring, managing and developing top talent.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Store Manager
Lululemon Athletica
Birmingham, Michigan
02.2014 - 02.2018
Established store tactics and strategies to achieve operational performance and sales goals. Served as Regional Manager intermittently.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Strengthened work flow productivity by hiring, managing and developing top talent.
Led Regional Training for store teams that included up-to-date knowledge of products and organizational initiatives.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Store Manager
Lululemon Athletica
Troy, MI
02.2013 - 02.2014
Managed the day-to-day operations of the store, including customer service, inventory management, performance management, and staff scheduling.
Store Manager
Lululemon Athletica
Atlanta, GA
09.2011 - 02.2013
Established store tactics and strategies to achieve operational performance and sales goals. Served as Regional Manager intermittently.
Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Strengthened work flow productivity by hiring, managing and developing top talent.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Assistant Store Manager
Lululemon Athletica
New York, NY
08.2010 - 09.2011
Managed the day-to-day operations of the store, including customer service, inventory management, performance management, and staff scheduling.
Account Executive
Tennis Magazine
New York, NY
04.2009 - 08.2010
Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
Increased profitability within accounts by cross-selling additional products.
Utilized CRM to collect, organize and manage sales data and customer information.
Education
Bachelor of Arts - Communications
Michigan State University
East Lansing, MI
Skills
Strategic Planning
HRIS and ATS Experience
Employee Lifecycle Oversight
Sales Tactics & CRM Expertise
Performance Management
Training and Development
Team Building and Leadership
Organizational Development
Benefits & Payroll Administration
Human Resources Operations
Certification
SHRM-CP, SHRM - 2022
Timeline
Director of People & Culture
Rendezvous Mountain Rentals
07.2021 - Current
General Manager
Equinox
07.2019 - 07.2021
Assistant General Manager
Equinox
11.2018 - 07.2019
Store Manager
Shinola
02.2018 - 11.2018
Store Manager
Lululemon Athletica
02.2014 - 02.2018
Assistant Store Manager
Lululemon Athletica
02.2013 - 02.2014
Store Manager
Lululemon Athletica
09.2011 - 02.2013
Assistant Store Manager
Lululemon Athletica
08.2010 - 09.2011
Account Executive
Tennis Magazine
04.2009 - 08.2010
Bachelor of Arts - Communications
Michigan State University
SHRM-CP, SHRM - 2022
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