Stephanie Solares
Casa Grande,AZ
Summary
Dynamic and results-driven sales and project management professional with a proven track record of driving business growth, building strong client relationships, and delivering customized automation solutions. Experienced in managing key accounts and coordinating cross-functional teams to meet project requirements. Adept at using CRM tools to streamline sales processes and improve customer engagement. With a strong background in both inside sales and business development, I excel in identifying new opportunities, nurturing leads, and ensuring customer satisfaction throughout the sales cycle. Committed to delivering exceptional service and tailored solutions, with a focus on long-term client success and organizational growth.
Overview
5
5
years of professional experience
Work History
Automation Advocate
Delta Technology
10.2022 - Current
- Secured high-value accounts through consultative selling, delivering effective solutions to meet customer needs.
- Built and maintained strong client relationships, fostering trust and loyalty that resulted in repeat business and account growth.
- Developed a thorough understanding of key clients’ goals to prepare customized proposals and expand service offerings.
- Coordinated internal resources to streamline project delivery, ensuring timely execution, client alignment, and satisfaction.
- Tailored sales strategies to address unique challenges for key accounts, improving conversion rates and customer retention.
- Leveraged CRM tools to track account interactions, monitor sales performance, and identify opportunities for growth.
- Oversaw phased implementation of ITAR-compliant production builds for a key client.
Co-Founder and Operations Manager
Vapor Wheels
09.2020 - Current
- Conducted target market research to analyze industry competition and identify advantageous trends for business growth.
- Developed marketing materials and campaigns to enhance brand awareness and customer engagement.
- Oversaw the manufacturing process, ensuring high-quality production and compliance with design specifications.
- Sourced and negotiated contracts with suppliers for all wheel components, maintaining cost efficiency and quality standards.
- Explored innovative product expansion opportunities to broaden offerings in the wheelchair wheel market.
- Coordinated trade show participation to increase brand visibility and develop industry connections.
- Built and managed relationships with influencers and brand ambassadors to drive awareness and customer engagement.
- Supervised inventory management and fulfilled orders through Shopify, ensuring timely and accurate deliveries.
- Provided support in establishing and maintaining global distribution partnerships to expand market reach.
- Developed and nurtured relationships with customers, enhancing customer loyalty and brand reputation.
- Conducted rigorous quality control checks on all products before shipment to guarantee customer satisfaction.
Business Development & Sales Associate
AcSYS Engineering LLC
10.2022 - 10.2023
- Helped with detailed quotes and proposals, responding promptly to lead inquiries to ensure no opportunities were missed
- Followed up on open opportunities, maintaining consistent communication to nurture leads and close sales.
- Implemented and optimized a CRM platform, training the team to effectively track sales pipelines and improve client management.
- Checked in with clients post-project completion to ensure satisfaction, address concerns, and foster long-term relationships.
- Attended offsite events and trade shows, providing a personable presence alongside technical teams to strengthen customer engagement.
- Collaborated with engineers to translate customer needs into actionable project requirements, ensuring alignment with client goals.
Inside Sales Coordinator
Delta Technology
09.2019 - 10.2022
- Processed customer orders for spare parts, ensuring accuracy and prompt resolution of pricing, product, and availability inquiries.
- Built and maintained strong client relationships, leading to increased repeat business and overall customer satisfaction.
- Prioritized and managed daily workflows for the sales and applications engineering teams, handling inbound calls, quotes, and sales-related inquiries efficiently.
- Served as a trusted point of contact throughout the sales cycle, providing seamless communication from initial inquiry to post-sale support.
- Coordinated logistics for trade shows and events, ensuring successful execution and representation of the company.
- Scheduled appointments and maintained calendars for sales representatives, optimizing time and client interactions.
- Assisted in developing targeted marketing campaigns, increasing lead generation rates and supporting sales growth.
- Identified prospective clients through research, business directories, and client referrals, contributing to a stronger sales pipeline.
- Utilized CRM tools to maintain detailed contact logs, track sales progress, and improve account management.
Education
Business Economics
Fullerton College
Fullerton01-2011
High School Diploma -
Crystal Cathedral High School
Garden Grove, CA06-2008
Skills
- Client Relationship Management
- Key Account Development
- Consultative Sales Approach
- CRM Management & Implementation
- Project Management
- Lead Generation & Opportunity Follow-Up
- Team Collaboration & Communication
- Customer Satisfaction & Retention
- Time Management & Multitasking
Languages
Spanish
Native or Bilingual
Timeline
Automation Advocate
Delta Technology
10.2022 - Current
Business Development & Sales Associate
AcSYS Engineering LLC
10.2022 - 10.2023
Co-Founder and Operations Manager
Vapor Wheels
09.2020 - Current
Inside Sales Coordinator
Delta Technology
09.2019 - 10.2022
Business Economics
Fullerton College
High School Diploma -
Crystal Cathedral High School
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