Summary
Work History
Education
Skills
Timeline
Stephanie  Sowards

Stephanie Sowards

Cincinnati,OH

Summary

Dynamic and detail-oriented culinary professional with extensive experience at McDonald's, excelling in food safety practices and customer service. Proven ability to manage high-pressure situations while training team members and ensuring quality assurance. Skilled in inventory management and fostering a collaborative work environment, driving team success through effective communication and problem resolution.

Work History

Crew Member Cook

McDonald's
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
  • Trained new crew members on proper cooking techniques, food safety practices, and company policies.
  • Collaborated with team members to provide seamless customer service during peak hours.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
  • Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.
  • Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.

Crew Member

Five Guys
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Manager

McDonald's
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Prepared food items according to recipe to drive quality and consistency.
  • Kept kitchen up to code for health and safety inspections.
  • Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
  • Trained new crew members on proper cooking techniques, food safety practices, and company policies.
  • Collaborated with team members to provide seamless customer service during peak hours.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
  • Promoted a safe working environment by strictly adhering to safety procedures and promptly addressing potential hazards.
  • Contributed to overall team success by proactively seeking opportunities for improvement and offering assistance to colleagues when needed.

Education

No -

Ironton High School , Ironton, OH

Skills

  • Food safety practices
  • Inventory management
  • Recipe adherence
  • Customer service
  • Cooking techniques
  • Team collaboration
  • Quality assurance
  • Time management
  • Employee training
  • Health inspections
  • Attention to detail
  • Stress management
  • Problem resolution
  • Communication skills
  • Work environment safety
  • Stock rotation
  • Workstation setup
  • Food preparation
  • Grilling expertise
  • Food pairing
  • Food presentation
  • Order taking
  • Portion control
  • Sanitation procedures
  • Cooking equipment operation
  • Ingredient knowledge
  • Waste reduction
  • Measuring ingredients

Timeline

Crew Member Cook - McDonald's
Crew Member - Five Guys
Manager - McDonald's
Ironton High School - No,
Stephanie Sowards