Stephanie Speer
Laveen,AZ
Summary
Dedicated and compassionate professional with strong people skills and a passion for helping others. Experienced in working with children and providing excellent customer service while building positive relationships with families and coworkers. Known for being reliable, patient, and committed to creating a safe and supportive environment. Always motivated to learn, and grow, Constantly dedicated to performing at my highest level.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Preschool Aide
Laveen Elementary School District
Laveen, AZ
09.2024 - Current
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported individual student needs through personalized attention and encouragement.
- Maintained a safe and clean learning environment for preschool students.
- Collaborated with staff to develop engaging educational materials and resources.
- Monitored student behavior and implemented positive reinforcement strategies.
- Contributed to a positive classroom culture by modeling respect, empathy, and cooperation among students.
- Managed daily routines effectively, teaching children responsibility and time management skills.
Cashier /Assistant Front End Manager
Safeway
Laveen, AZ
09.2022 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Maintained accurate cash drawer balance throughout shifts.
- Collaborated with team members to streamline checkout procedures.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
Guest Experience Specialist /Animal Caretaker
Petco
Laveen, AZ
11.2021 - 01.2023
- Enhanced customer satisfaction through personalized service and product recommendations.
- Assisted in training new team members on operational procedures and customer engagement strategies.
- Streamlined checkout processes, reducing wait times and improving overall guest experience.
- Maintained inventory accuracy by conducting regular stock checks and assisting with replenishment efforts.
- Provided daily care, feeding, and enrichment for various animal species.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
Guest Experience Associate /Game Room Attendant
The Salvation Army Ray & Joan Kroc Center Church
Phoenix, AZ
05.2021 - 11.2021
- Delivered exceptional customer service, enhancing guest satisfaction and fostering a welcoming environment.
- Managed front desk operations, efficiently handling inquiries and directing guests to appropriate services.
- Coordinated events and activities, ensuring seamless execution and positive participant experiences.
- Maintained accurate records of guest feedback, identifying areas for improvement in service delivery.
- Monitored game room activities to ensure compliance with safety regulations and operational standards.
- Assisted customers in selecting games and provided guidance for optimal gameplay experiences.
- Supervised children's activities to ensure safety and engagement in diverse play environments.
Mobile Expert
T-Mobile
Laveen, AZ
06.2020 - 04.2021
- Delivered exceptional customer service by resolving inquiries and enhancing customer satisfaction.
- Educated customers on product features, plans, and promotions to drive sales conversions.
- Collaborated with team members to achieve store sales goals and improve operational efficiency.
- Assessed customer needs and provided tailored solutions to meet individual requirements.
- Educated clients on vehicle care best practices to enhance longevity and efficiency.
Junior Ambassador
Talking Stick Resort & Casino Arizona Arena
Phoenix, AZ
06.2019 - 05.2020
- Cultivated positive guest relations through proactive engagement and exceptional service delivery.
- Facilitated seamless communication between departments to enhance operational efficiency and guest experience.
- Mentored new ambassadors on service protocols, fostering a collaborative and knowledgeable team environment.
- Implemented feedback mechanisms to gather guest insights, driving continuous improvement in service offerings.
- Developed training materials for staff, ensuring consistent adherence to service standards and operational procedures.
Education
High School Diploma -
North High School
Phoenix AZSkills
- Child supervision and safety
- Activity planning and engagement
- Classroom management
- Professional communication with parents and families
- Problem-solving and conflict resolution
- Active listening
- Team collaboration
- Time management
- Organization and multitasking
- Attention to detail
- Following policies and procedures
- Adaptability and patience
Certification
Level 1 Fingerprint Clearance Card
First Aide Cpr Certified
(Child Care Education Institute Certifications )
- Transportation and Field Trip Safety for Child Care Centers
- Coping With Crises and Traumatic Events
- Developing Leadership in Early Care and Education
- Practicing Positive Guidance with Young Children
- Principles from the NAEYC Code of Ethical Conduct
- Indoor Safety in the Early Childhood Setting
- Outdoor Safety in the Early Childhood Setting
- Child Abuse: Signs of Abuse and Reporting Requirements for Early Childhood Professionals
- Food Allergies in the Early Care Setting
- Birth to Five: Child Development in Young Children
- Outdoor Learning
- Individualized Guidance, Instruction, and Support in Early Childhood Care and Education
- Preventing the Spread of Bloodborne Pathogens
- Medication Administration in the Child Care Environment
- Protecting Infants: Reducing the Risk of SIDS and Shaken Baby Syndrome
- Establishing Family Partnerships through Communication and Engagement
- School-Age Child Development: Ages 8 to 11
- Meeting the Requirements of the Americans with Disabilities Act
- An Introduction to Inclusion and Children with Special Needs
Timeline
Preschool Aide
Laveen Elementary School District
09.2024 - Current
Cashier /Assistant Front End Manager
Safeway
09.2022 - 06.2024
Guest Experience Specialist /Animal Caretaker
Petco
11.2021 - 01.2023
Guest Experience Associate /Game Room Attendant
The Salvation Army Ray & Joan Kroc Center Church
05.2021 - 11.2021
Mobile Expert
T-Mobile
06.2020 - 04.2021
Junior Ambassador
Talking Stick Resort & Casino Arizona Arena
06.2019 - 05.2020
High School Diploma -
North High School