Stephanie Speights
Whitney,TX
Summary
Order management, payment processing, and upselling are all skills that a talented food service professional can bring to the table. Willing to learn new skills and take on new challenges while assisting in the assembly, presentation, and execution of catering events. Prepares structured service and work plans in an organized manner, balancing the needs of patrons and team members. Dedicated to providing outstanding customer service and fostering brand loyalty. In stressful situations, a detailed organizer of service operations with versatility. Understands how to handle special dietary needs and general food safety regulations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Poultry Associate
Sandersons Farms
01.2025 - 04.2025
Server
Tres Hermanos
10.2020 - 11.2023
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
- Bussed, cleaned, and set [Number] tables to ensure quick turnover and increase the number of covers every [Timeframe].
- Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service.
- Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
- Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.
Manager
Mcdonald’s
10.2018 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School - undefined
American Academy Of Pinecrest
Pinecrest, FL01.2021
Skills
- Table setting knowledge
- Customer service
- Communication skills
- Dining area cleanliness
- Food station setup
- Table setting
- Food running
- Point of sale knowledge
- Order delivery practices
- Cash handling expert
- Menu memorization
Certification
Food Handlers and Tabc Certifications
Timeline
Line Poultry Associate
Sandersons Farms
01.2025 - 04.2025
Server
Tres Hermanos
10.2020 - 11.2023
Manager
Mcdonald’s
10.2018 - 09.2020
High School - undefined
American Academy Of Pinecrest
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