Stephanie Spell
Sanford,NC
Summary
Reliable and devoted team member with more than 20 years of experience in dental healthcare as well as office administrative duties. Detail-oriented with strong organizational skills. Team-focused with a commitment to providing a positive and friendly work environment. Quick learner, willing to adapt to ever-changing technology and new responsibilities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dr.Thomas C. Hincks
2003.09 - Current
- Aided in the development of staff training materials, fostering a cohesive team environment focused on continuous improvement.
- Handled administrative tasks such as billing (receiving and posting payments), filing, and scheduling to support office operations efficiently.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Assistant Manager
Maurices
2000.06 - 2003.01
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
Certificate - Dental Assisting
Fayetteville Technical Community College
Fayetteville, NC05.2003
Skills
- Communication Skills
- Multitasking
- Self Motivation
- Professionalism
- Customer Service
- Attention to Detail
- Documentation and Recordkeeping
- Payment Scheduling and Collection
- Digital Marketing
- Skilled Writing
Hobbies and Interests
- Volunteering at my children's' schools
- Photography
- Traveling
- Reading and listening to audiobooks
- Visual and Graphic Art
Certification
- CPR certified (2023)
- OSHA certified (2023)
Timeline
Dental Assistant
Dr.Thomas C. Hincks
2003.09 - Current
Assistant Manager
Maurices
2000.06 - 2003.01
Certificate - Dental Assisting
Fayetteville Technical Community College
- CPR certified (2023)
- OSHA certified (2023)
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