Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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STEPHANIE SPELLS

Victorville,US

Summary

Diligent employment developer with comprehensive background in staffing supervision. Managed recruitment processes, ensuring high-quality candidate placements and fostering positive work environment. Demonstrated leadership and team-building skills, driving operational efficiency and employee satisfaction.

Overview

15
15
years of professional experience

Work History

In Home Support Services

Adrian Hall
11.2017 - Current
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Improved patient outlook and daily living through compassionate care.
  • Engaged clients by conversing and participating in activities and hobbies.
  • Laundered clothing and bedding to prevent infection.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Staffing Supervisor/Recruiter

Associated Health Professionals
09.2020 - Current
  • Lead generation of clinicians, currently oversee daily operations for Nationally Certified and Joint Commission Accredited Nursing Staffing Agency, recruiting, review resumes, interview, hire and train new administrative and clinical personnel
  • Complete Continuing Education applications, contracting with vendors, negotiate bill rates
  • Collect all credentials to properly hire prospects, verify the following; Nursing license, provider medical eligibility suspension, OFAC, OIG, National Sex Offender
  • Help to increase revenue by placing employees in available job opportunities
  • Communicate with President of agency on daily activities and implement new contracts and vendor services
  • Effectively communicate with payroll and finance department, approve employee timesheets
  • Answer phones with proper phone etiquette and answer employee questions
  • Created work schedules
  • Opened and closed the office at end of night
  • Streamlined recruitment efforts for better efficiency, reducing time to fill open positions.
  • Optimized job postings for online platforms, resulting in increased visibility among qualified applicants.
  • Ensured compliance with employment laws and regulations through diligent documentation and record-keeping practices.

Medical Assistant

YOH Connex
05.2020 - 01.2023
  • Perform COVID screenings and temperature checks prior to employees entering the building, specimen collections.
  • Obtained client medical history, medication information, symptoms, and allergies.

Lead Medical Assistant

Southern CA Primary Medical, Inc
03.2019 - 09.2021
  • Work closely with practice manager overseeing daily operations of clinic
  • Obtain patient registration input patient data in electronic medical software
  • Billing sheets, collect, process payments, scan all daily patient information into chart
  • Documented patient medical history, blood pressure, weight, body mass index, temperature checks, urine collections, blood withdrawal, capillary sticks, triage
  • Patient outcomes were enhanced by providing knowledgeable education on procedures, medications and physician instructions
  • Promote office efficiency, coordinating charts, completing insurance forms helping patients with diverse needs
  • Explained procedures to patients to reduce anxieties, increase patient cooperation
  • Training staff on proper office etiquette how to implement policies and procedures
  • Collaborated with medical and administrative personnel to maintain patient focused, engaging compassionate environment
  • Successfully managed multiple incoming calls, faxes per day.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
  • Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.

High Desert Supervisor

In Roads Creative Programs, Inc
09.2013 - 03.2019
  • Oversee staff assignments of over 250 employees that work with special needs individuals
  • Application, resume review, interview, hire, mentor providers to care for these individuals in home or community Cultivate, improve, increase company's consumer referrals with effective communication, networking, and build relationships with case workers, consumer families
  • Created increase of revenue received from Inland Regional Center
  • Complete electronic billing monthly on time
  • Audit charts and process time sheets timely to assure received by payroll department due dates
  • Meet with families perform assessments that address consumer needs
  • Coordinate staff activities, meetings for employees in High Desert.

Medical Assistant

DR. MIKE'S WALK
10.2015 - 07.2017
  • Working in the front office duties included but not limited to greeting patients, insurance verification, medical records, answer phones, schedule appointments via EMR
  • Input patient data, mental and physical health history via electronic medical records
  • Back office triage patients, vital and room patients, CHDP physical, DMV physical, Audiometer, Eye
  • Chart, Injections, EKG, PFT, breathing treatments, wound care, suture assistant, pelvic exam, UA, collect wound specimens for culture.

Clerical Supervisor

Jackson-Bibby Awareness Group, Inc
06.2010 - 04.2013
  • Greet clients, managed approximately 40 incoming calls daily, schedule appointments, data entry, participate in audits
  • Process, collect payments in excess of weekly totals greater then 10K weekly
  • Prepare weekly reports via Excel spreadsheets, responsible for auditing, file maintenance
  • Performed administrative duties, application, resume review, interviews, hire, and train new clerical staff for two locations
  • Improved productivity initiatives, managed accounts, coordinated itinerary and scheduling
  • Provide leadership, oversaw training and daily performance of staff.

Education

AA - Healthcare Administration

Eastern Gateway Community College
08.2023

Certificate - Supervising and Managing Employees

CEU's Graceland Center for Professional Development
San Bernardino, CA
09.2015

Certificate - Supervisor And Managing Employees

Rockhurst University Continuing Education Center
Torrance, CA
01.2002

Diploma - Medical Assistant

United Education Institute
Los Angeles, CA
07.1994

High school diploma or GED -

Lynwood Adult Community College
Lynwood, CA

Skills

  • Onboarding processes
  • Job posting optimization
  • Social media recruiting
  • Candidate sourcing
  • Recruitment expertise
  • Scheduling proficiency
  • Compliance
  • Employee engagement

Accomplishments

  • Managed up to 350 employee resource professionals located in 1 state.

Languages

English
Full Professional

Timeline

Staffing Supervisor/Recruiter

Associated Health Professionals
09.2020 - Current

Medical Assistant

YOH Connex
05.2020 - 01.2023

Lead Medical Assistant

Southern CA Primary Medical, Inc
03.2019 - 09.2021

In Home Support Services

Adrian Hall
11.2017 - Current

Medical Assistant

DR. MIKE'S WALK
10.2015 - 07.2017

High Desert Supervisor

In Roads Creative Programs, Inc
09.2013 - 03.2019

Clerical Supervisor

Jackson-Bibby Awareness Group, Inc
06.2010 - 04.2013

Certificate - Supervising and Managing Employees

CEU's Graceland Center for Professional Development

AA - Healthcare Administration

Eastern Gateway Community College

Certificate - Supervisor And Managing Employees

Rockhurst University Continuing Education Center

Diploma - Medical Assistant

United Education Institute

High school diploma or GED -

Lynwood Adult Community College

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