Stephanie Staffhorst
Port Huron,MI
Summary
Collaborative leader who partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of people in dynamic, fast-paced settings.
Overview
14
14
years of professional experience
Work History
Store Manager
Serv-U-Success
07.2022 - Current
- Assisted in managing daily store operations and maintaining product displays.
- Learned inventory management processes to ensure stock availability and organization.
- Supported team in providing exceptional customer service and resolving inquiries.
- Enhanced team performance with comprehensive training programs, leading to improved operational efficiency.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Flagship Assistant Store Manager
Serv-U-Success
09.2020 - 07.2022
- Trained and mentored staff to improve team performance and service quality.
- Ensured compliance with company policies and procedures, maintaining operational standards.
- Fostered a positive work environment, encouraging collaboration and employee engagement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Store Lead
Serv-U-Success
07.2014 - 09.2020
- Streamlined store operations for increased efficiency and productivity through effective delegation of tasks.
- Collaborated with management on strategic planning initiatives, contributing to overall store success.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Sales Lead Keyholder
Gymboree
11.2013 - 10.2017
- Led team to achieve sales targets through effective customer engagement and product knowledge.
- Implemented visual merchandising strategies to enhance store presentation and drive customer interest.
- Oversaw daily operations, ensuring compliance with company policies and exceptional customer service standards.
- Completed store opening and closing procedures.
Team 2 Trainer
Chuck E Cheese
09.2011 - 07.2014
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Marysville High School
Marysville, MI06-2013
Skills
- Problem-solving
- Friendly and positive
- Team leadership
- Outstanding communication skills
- Team motivation
- Goals and performance
Timeline
Store Manager
Serv-U-Success
07.2022 - Current
Flagship Assistant Store Manager
Serv-U-Success
09.2020 - 07.2022
Store Lead
Serv-U-Success
07.2014 - 09.2020
Sales Lead Keyholder
Gymboree
11.2013 - 10.2017
Team 2 Trainer
Chuck E Cheese
09.2011 - 07.2014
High School Diploma -
Marysville High School