Therapeutic professional with extensive experience addressing mental health challenges and facilitating client growth. Known for collaborative approach and dedication to achieving meaningful results. Reliable team player with strong skills in conflict resolution and adaptability, ensuring client-centric care.
Overview
16
16
years of professional experience
Work History
Therapist
Pride In North Carolina
08.2022 - Current
Facilitated therapeutic sessions focusing on individual client needs and treatment goals.
Developed and implemented tailored treatment plans using evidence-based approaches.
Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
Conducted assessments to evaluate client progress and adjust interventions accordingly.
Emergency Department Social Worker
UNC Johnston Health
11.2024 - 05.2025
Assessed patient needs and provided crisis intervention in high-pressure emergency settings.
Collaborated with multidisciplinary teams to develop and implement comprehensive discharge plans.
Conducted psychosocial evaluations to identify barriers to care and facilitate support services.
Educated patients and families on available community resources for ongoing mental health support.
Outpatient Therapist
Restoration Family Services
05.2020 - 05.2022
Conducted comprehensive assessments to determine client needs and develop tailored treatment plans.
Facilitated individual and group therapy sessions, promoting coping strategies and emotional resilience.
Collaborated with multidisciplinary teams to coordinate care and ensure continuity of services.
Implemented evidence-based therapeutic techniques to enhance client progress and outcomes.
Mental Health Therapist
Carolina Outreach
11.2018 - 11.2021
Developed individualized treatment plans to address client needs and goals.
Facilitated group therapy sessions, fostering open communication and support among participants.
Conducted comprehensive assessments to evaluate mental health conditions and determine appropriate interventions.
Implemented evidence-based therapeutic techniques, enhancing client engagement and progress.
Mobile Crisis Counselor
Freedom House Recovery Center Mobile Crisis Counselor
05.2016 - 01.2017
Provided community based crisis intervention and case management services to children and families within the community who are suffering from mental health or substance abuse crisis with the sole purpose of providing stabilization and preventing hospitalization.
Completed crisis assessments, crisis plans and case management.
Provided assistance to individuals in detox at the 3 to 7 day crisis center. Assist with transition and planning on long term treatment facilities.
Support Specialist
ACI Support Specialist
06.2015 - 01.2017
Provided in home skill-building services to children with mental health illnesses and disabilities.
Developed social skills and introduced new extracurricular activities to children.
Provided community networking and supportive employment services to adults with disabilities.
Provided PRN support
Paraprofessional/ Peer Support
Southeastern Healthcare of NC, Paraprofessional/ Peer Support
06.2015 - 01.2016
Provided psychosocial rehabilitation to adults with severe and persistent mental illnesses.
Established and maintained community contacts for volunteer purposes.
Planned recreational, social activities and events in the community for consumers.
Analyzed and interpreted client functional level; assesses client's independent living skills; and assesses current environmental problems and community support.
Completed daily progress notes for caseload.
Assisted QP with the completing of quarterly treatment plan reviews.
Facilitated group sessions that focused on wellness recovery strategies and coping skills in the peer support unit.
Support Counselor
Jubilee Association of Maryland Inc., Support Counselor
08.2014 - 03.2015
Assisted client with personal goals and independent living skills, such as housekeeping, cooking and managing finances.
Assisted the program manager with the implementation of goals and strategies for the client as indicated in the Person Centered Plan.
Attended IP meetings regarding the client.
Assisted the program manager in consulting with identified providers, engaging community and natural supports, and including their input in the person-centered planning process.
Supported client with developing social, recreational, cultural, religion and education networks.
Ensured positive interaction with friends, peers, family, the community, staff and professionals.
Provided family support and communicates client progress to family members.
Provided front desk and other reception duties in a professional and courteous manner.
Provided assistance with initial client screening, intake assessments and discharge.
Supervised six families during designated shift and ensured an orderly atmosphere by enforcing program rules, policies and procedures.
Assisted volunteer coordinator with facilitating trainings, events and activities.
Observed behaviors of residents with mental health issues and documented concerns; ensured medication administration.
Oversaw volunteers and activities held at the shelter during designated shift.
Reinforced community living guidelines with clients.
Provided crisis intervention, safety planning, and resource information to clients and callers.
Effectively documented client interactions with staff, volunteers and/or other clients.
Ensured safety of the shelter by conducting regular rounds during designated shift.
Assisted Living Home Concierge
Emeritus at Woodward Estates, Assisted Living Home Concierge
05.2010 - 12.2013
Oversaw daily activity in the lobby area by greeting community visitors, addressing the questions or concerns of prospective or current residents and families; documented residents who entered and exited the facility.
Assisted the activities director with planning and coordinating activities for the residents of the facility.
Provided support to sales/marketing and business office teams by answering telephone calls and assisting with clerical duties and other task as needed.
Ensured the safety of residents with dementia who have the tendency to wonder near the facility exits.
Improved senior citizen relationships by establishing rapports.
Office of Automation Clerk
United States Coast Guard, Office of Automation Clerk
05.2009 - 09.2013
Received and directed telephone calls or visitors to appropriate staff or office.
Used word processing software and related hardware equipment to produce a variety of correspondence, memos, drafts and office forms.
Ensured proper distribution of incoming and outgoing mail.
Organized information and tables in related pamphlets to all Coast Guard staff regarding records management moving guidelines.
Managed communications and public relation protocols throughout the office; created flyers, brochures and posted newsletters on the CG web portal in reference to move preparation guidelines.
Maintained purges and disposed of office files or documents in accordance with established procedures.
Assisted records coordinator with records management disposal notices, managing files and ensuring that Coast Guard staff is properly handling record and non-record materials.
Expedited and schedule meetings upon request for office staff.
Periodically assisted Freedom of Information Act coordinator with request orders.
Education
Master of Arts - Social Work
Walden University
Minneapolis, MN
01-2020
Bachelor of Science - Communications
Bowie State University
Bowie, MD
05.2012
Skills
Treatment Planning
Building rapport
Crisis intervention
Play Therapy
Mental Health Therapy with children, adolescents and adults
CBT, DBT, ACT and MI techniques
Family therapy
Behavior modification
Affiliations
National Social Workers Association
Training
PSH Permanent Supportive Housing Training, June 2025
Transition to Living, June 2025
Understanding Trauma-Informed Care June 2025
Person Centered Planning 2023, 2024 and 2025
Enhancing Skills to Succeed with Independent Living June 2025
CPR/NCI Certifications, June 2015
USCG-Department of Homeland Security (Washington, DC) Sexual Assault Prevention & Response, 2013
Timeline
Emergency Department Social Worker
UNC Johnston Health
11.2024 - 05.2025
Therapist
Pride In North Carolina
08.2022 - Current
Outpatient Therapist
Restoration Family Services
05.2020 - 05.2022
Mental Health Therapist
Carolina Outreach
11.2018 - 11.2021
Mobile Crisis Counselor
Freedom House Recovery Center Mobile Crisis Counselor
05.2016 - 01.2017
Support Specialist
ACI Support Specialist
06.2015 - 01.2017
Paraprofessional/ Peer Support
Southeastern Healthcare of NC, Paraprofessional/ Peer Support
06.2015 - 01.2016
Support Counselor
Jubilee Association of Maryland Inc., Support Counselor