Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephanie Staples

Schererville,IN

Summary

Dynamic leader with proven expertise in operations management and team building, honed at Old Navy. Excelled in P&L management, driving financial success, and fostering customer relations. Spearheaded training programs, significantly enhancing team performance. Demonstrated exceptional business acumen and merchandising skills, contributing to substantial growth and efficiency. Currently looking to build upon 20 years of retail experience by diversifying and leveraging my merchandising and business skills.

Overview

9
9
years of professional experience

Work History

General Manager

Old Navy
08.2020 - Current
  • Leads and manages a team of 45 direct reports.
  • Chicago South Talent Expert since 2022.
  • Manages budget implementations, employee reviews, training, and schedules.
  • Communicates business results, forecasts, and action plans to peers and Leadership team.
  • Analyzes business performance to identify opportunities and creates strategies to achieve financial goals.
  • Supports the training of newly promoted General Managers and District Managers within the Midwest Region.
  • Recruits, hires, trains, promote and performance manages store and district level talent.
  • Hosts visual and business walk-throughs for Upper Field business partners-from District Manager, to Regional Director up to Brand President.
  • Models exemplary customer service and actively promotes a customer centric culture amongst the store team.
  • Ensures Leaders and Associates uphold company’s policies and values.

Assistant Manager of Merchandising-Women's

Old Navy Flagship Location
07.2015 - 08.2020
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Planned and managed the entire product life-cycle while ensuring best in class visual execution within Women’s and Accessories
  • Managed the financial success of Women’s and accessories divisions by meeting sales, gross margin and inventory productivity goals
  • Led a team of 30 direct reports and assisted in managing 200+ employees.
  • Recruited, hired, trained and developed new associates and leaders within Chicago area.
  • Developed direct reports to achieve peak performance and reach individual career goals.
  • Collaborated with HQ teams on divisional inventory position, share best practices and provided regular product feedback as well as testing product and initiatives for the brand
  • Worked alongside Upper Field Visual team and supported merchandising and visual execution of new store openings throughout the Upper Midwest Region as well as other regions within the brand

Education

Bachelor of Arts - Journalism

Purdue University
Hammond, IN
05.2008

Skills

    Leadership and team building

    Merchandising

    Payroll and Scheduling

    P&L Management

    Customer Relations

    Training and Development

    Business Acumen

    Succession Planning

    Problem Resolution

    Operations Management

Accomplishments

  • 2021, 2020 and 2018 Badge of Awesomeness Recipient from Vice President of Stores, Steve Stickel
  • 2019 Upper Midwest Region Exceed Award Recipient
  • 2019 and 2018 Badge of Awesomeness Recipient from Vice President of Field Merchandising, Laurie Thompson
  • 2019 and 2018 Badge of Awesomeness Recipient from Vice President of HQ Merchandising, Aaron Cowperthwaite
  • 2018 Badge of Awesomeness Recipient from President of Old Navy, Sonya Syngal

Timeline

General Manager

Old Navy
08.2020 - Current

Assistant Manager of Merchandising-Women's

Old Navy Flagship Location
07.2015 - 08.2020

Bachelor of Arts - Journalism

Purdue University

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Stephanie Staples